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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,999 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,999 reviews
April 26, 2024
James Wood Motors has a great focus on the customer service experience, from helpful service advisors, to the competent and proficient mechanics, to the nice and clean waiting area, and all the way to service experience, from helpful service advisors, to the competent and proficient mechanics, to the nice and clean waiting area, and all the way to the friendly faces at the counters. They also take pride in getting vehicles done not only quickly, but right the first time. Will keep coming back here. Thanks More
by mudeer
Verified CustomerEmployees Worked With
April 26, 2024
We just purchased a 2024 GMC Sierra. Our salesman took very good care of us. Our salesman took very good care of us. More
by mandm115
April 26, 2024
Great customer service. I had recall that needed to be done.. staff came pickup my vehicleqq, and was return to my driveway.. without taking any time from my day. Friendly, I had recall that needed to be done.. staff came pickup my vehicleqq, and was return to my driveway.. without taking any time from my day. Friendly, prompt would recommend.. More
by zvaldez577
Employees Worked With
April 26, 2024
Live tye truck I bought, the finance lady was lovely and easy to work with....and the best part of the deal was Mike Wheat. Believe me when I say I'll be back to buy another vehicle one day!! Thanks again! easy to work with....and the best part of the deal was Mike Wheat. Believe me when I say I'll be back to buy another vehicle one day!! Thanks again! More
by richard_matzdorf
Employees Worked With
Mike Wheat
April 25, 2024
SALES AND service always take great care a re of us so we bought another car from them! I drive past 2 dealerships to get to them!! bought another car from them! I drive past 2 dealerships to get to them!! More
by REEVESMOWBETTER
April 25, 2024
Shawn always takes good care of service and that insures I will be back as needed. I will be back as needed. More
by DWAINE.CANNON
Employees Worked With
April 25, 2024
Great dealer, excellent purchase experience! I will recommend to my friends. Great bunch of folks! I will recommend to my friends. Great bunch of folks! More
by kaisergang
Employees Worked With
April 24, 2024
Good guy Landon helped me friendly and recommended, For everyone who wants to grab their new Chevrolet everyone who wants to grab their new Chevrolet More
by vzlasonora1
Employees Worked With
April 24, 2024
I was incredibly impressed with Krystal, my technician. She was not only highly knowledgeable and com I was incredibly impressed with Krystal, my technician. She was not only highly knowledgeable and completed the job efficiently, but she also kept me informed throughout the entire process. Krystal explained things clearly and patiently answered any questions I had. Her friendly and professional demeanor made the whole experience positive. If you're looking for a top-notch technicians who prioritizes communication, quality work, and customer service, I highly recommend James Wood Motors! They are the best around! More
by matthewsgipson
