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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,151 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,151 reviews

August 12, 2024

Clay Estes did a fantastic job on putting me in the vehicle I wanted and within my budget. Clay/James Wood also got me a fair value for my trade. More

by cox_danny
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that Clay was able to help you find the vehicle you wanted while staying within your budget. It's great to know that you were satisfied with the value for your trade as well. I appreciate your support of James Wood Chevrolet Buick GMC Decatur and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 11, 2024

Great service experience and everything went well with my appointment. Very friendly staff and great communication. More

by ekgatlin
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great service experience and that our friendly staff was able to assist you effectively. At James Wood Chevrolet Buick GMC Decatur, we strive for excellent communication and customer service. We look forward to seeing you again for your next appointment! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 11, 2024

Mike wheat is top notch! He went out of his way to make the process a pleasant experience! More

by suzannelargent
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re thrilled to hear that Mike made your experience at James Wood Chevrolet Buick GMC Decatur so positive. Our team always strives to provide exceptional service, and it’s great to know we succeeded. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 09, 2024

James Wood Motors has always been my go to for anything vehicle related from purchasing to repairs!' They are wonderful, extremely helpful, affordable, and always provide all services with a smile. They ma More

by farahnail
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that James Wood Chevrolet Buick GMC Decatur has been your go-to for all your vehicle needs. Your appreciation for our helpful and friendly service means a lot to us. We look forward to providing you with more top-notch experiences in the future! Don't hesitate to visit us again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 09, 2024

Easy to work with. Called or texted regularly to keep me posted on the purchase. Filled the tank with gas! This little item alone would make me come back. Loved t More

by hvmgmt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris in used truck sales gets a 5
Aug 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with James Wood Chevrolet Buick GMC Decatur. It's great that our team kept you updated throughout the purchase process and that you appreciated the digital signing board. We’re glad you loved the complimentary tank of gas as well! We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 09, 2024

Great service and communication. Mario is an excellent salesman. Would do business with him again. More

by cwsnyder18
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Recommend Dealer
Yes
Employees Worked With
Mario Gregio
Aug 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Mario at James Wood Chevrolet Buick GMC Decatur. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 09, 2024

The whole group was honest and easy to work with! It was an easy transaction. More

by benfnp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We at James Wood Chevrolet Buick GMC Decatur strive to make every transaction as smooth as possible. I'm glad to hear that you found our team honest and easy to work with. I look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 08, 2024

Have always received good service here for many years. Courteous and friendly. Great to deal with. More

by CLUBBOHICA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that you've consistently received great service at James Wood Chevrolet Buick GMC Decatur. Our team works hard to provide a courteous and friendly experience, and it’s wonderful to know that we’ve succeeded. We look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 07, 2024

Always pleased with my service at Woods Chevrolet. My advisor is always professional and timely. More

by Maria M
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re thrilled to hear that you are always pleased with your service at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide professional and timely service, and it's great to know that your advisor is meeting those expectations. We look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 07, 2024

Chris in used cars sold us a 2015 Honda Civic. I couldn’t ask for better service. I would definitely recommend Chris and the used car dept to friends. More

by tedshaver3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that Chris provided you with exceptional service during your purchase of the 2015 Honda Civic. At James Wood Chevrolet Buick GMC Decatur, we strive to make every customer experience memorable. We appreciate your recommendation and look forward to serving you and your friends in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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