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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,157 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,157 reviews
September 05, 2024
Great salesman, very trustworthy & knowledgeable, Enjoyable to work with, Easy to deal with Thanks again Enjoyable to work with, Easy to deal with Thanks again More
by craigwade78
Verified CustomerEmployees Worked With
September 05, 2024
I’m a repeat customer and will continue to deal with Clayton Estes! From beginning to final signature he makes sure I’m getting exactly what I’m looking for. Not only that his customer service after s Clayton Estes! From beginning to final signature he makes sure I’m getting exactly what I’m looking for. Not only that his customer service after sale continues. You won’t be disappointed with the professionalism of Clayton Estes and the James Woods dealership! More
by gilbert
Employees Worked With
September 04, 2024
Everyone I worked with was great. From the sales team to the finance guys. Highly recommend From the sales team to the finance guys. Highly recommend More
by cpfilline
Employees Worked With
September 04, 2024
If I had it to do over I would not purchase the 2024 Terrain! We had 2200 miles on it and something in the transmission went out. It was in the shop for two months had to beg for a loaner.. finally got Terrain! We had 2200 miles on it and something in the transmission went out. It was in the shop for two months had to beg for a loaner.. finally got one which was a big truck that I had to have a stool to get in ! I’m having hip surgery this month so that wasn’t idea.. We are not very confident in this vehicle at all .. Wish we do get do overs.. More
by BKSHAWN
Employees Worked With
September 04, 2024
Clay Estes was my sales rep, he is the best in the business. Highly recommend him as your go to truck guy. business. Highly recommend him as your go to truck guy. More
by tim@kolardrywall.com
Employees Worked With
September 03, 2024
This is the third purchase from Karen and the forth from James Wood Motors. I would not think of going any place else for my next GMC. Karen took the time to walk through and educate me on all the technolo James Wood Motors. I would not think of going any place else for my next GMC. Karen took the time to walk through and educate me on all the technology features in the new truck. Who else would do that. I bet know one. After the sale I have always received excellent service from Sean Hoe. I have two GMC dealerships near my home but I drive an hour to JW. Why because 25+ years ago no one in either dealership waited on me but the folks at James Wood did. That is one reason I am loyal to them. More
by Joe J.
September 03, 2024
My first time , great experience very nice staff , kept my truck clean , kept me updated on repairs , clean dealership ! Will come back for sure ! my truck clean , kept me updated on repairs , clean dealership ! Will come back for sure ! More
by joshmac2011
Employees Worked With
September 03, 2024
We recently purchased hyundai santa fae 2024 hybrid. Sales agent Andrew bedley and finance team helped us for a smooth paperwork. Definitely recommend this dealer. Sales agent Andrew bedley and finance team helped us for a smooth paperwork. Definitely recommend this dealer. More
by sreesruhome
Employees Worked With
Andrew bedley
September 01, 2024
Bob Miller was the best salesman that I have ever worked with buying a vehicle over the past 35 or so years. He was very knowledgeable, easygoing, and not the typical pushy salesman I have dealt with in the with buying a vehicle over the past 35 or so years. He was very knowledgeable, easygoing, and not the typical pushy salesman I have dealt with in the past. We I decided to purchase my next vehicle James Wood’s will be the first place I shop for sure. More
by christopher.d.bryant
Employees Worked With
