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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,157 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,157 reviews

September 13, 2024

Rocco knew what he was doing so he didn’t have to play the game of having to talk to his manager about every little decision. He negotiated fairly with me. More

by vincentmrh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I'm glad to hear that Rocco was able to assist you effectively and negotiate fairly. At James Wood Chevrolet Buick GMC Decatur, I strive for a seamless experience for our customers. I appreciate your support and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 13, 2024

Steve is a great salesman to work with. Took care of me in and out no problems. I'm a happy with my new truck. More

by samlara1713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you! I'm thrilled to hear that you had a great experience with our team and that you’re happy with your new truck. At James Wood Chevrolet Buick GMC Decatur, I strive to provide top-notch service, and it’s wonderful to know that Steve took great care of you. I look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 13, 2024

Great service they real care about there Customers kind and friendly.Honest About the cars More

by freddie.martin1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you experienced great service at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to providing kind and honest customer care, and your feedback truly reflects our commitment. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 13, 2024

Could not be more pleased with the way Zach kept me up to date on my repairs. Lookin forward to being a customer for a long time. More

by GRIFFIN515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Zach kept you well-informed during your repairs. At James Wood Chevrolet Buick GMC Decatur, I strive to provide excellent service and appreciate your loyalty. I look forward to serving you for many years to come! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 12, 2024

James Wood Motors instills integrity, I trust that I am receiving a fair deal with no hassle. More

by cwarner94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re thrilled to hear that you trust James Wood Chevrolet Buick GMC Decatur for a fair and hassle-free experience. Your satisfaction means a lot to us, and we appreciate your support. We look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 12, 2024

Great place to purchase a vehicle. This is my second time to purchase a truck from James Wood and would do it again. More

by kbox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you chose James Wood Chevrolet Buick GMC Decatur for your second truck purchase. It's always a pleasure to assist our valued customers, and we look forward to helping you again in the future. If you ever need anything, don't hesitate to reach out! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 12, 2024

I would recommend this dealership to anyone needing a vehicle. Being an out of state customer, I was impressed with the service and courtesy I received. More

by eyeguy2
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're delighted to hear that you were impressed with the service and courtesy at James Wood Chevrolet Buick GMC Decatur, especially as an out-of-state customer. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 12, 2024

I was charged 356$ for each light bulb that only cost 124$ on Amazon. It cost me 1000$ to have 2 headlight bulbs changed on my car! Ridiculous!! More

by Debshply1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Rhine
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. I understand your concerns regarding the cost of the headlight bulb replacement at James Wood Chevrolet Buick GMC Decatur. Our pricing reflects the quality of service and genuine parts we provide to ensure the best performance for your vehicle. If you would like to discuss this matter further, please don't hesitate to reach out to me directly. Your feedback is valuable, and I appreciate the opportunity to address your concerns. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 11, 2024

Got the trade value I was looking fore and the truck was priced right. Hunter was very honest. Great transaction! More

by mike@substrates.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Mike! We’re thrilled to hear that you got the trade value you were looking for and that you found the truck to be priced right. We're proud of Hunter for providing you with honest service throughout the transaction. We appreciate your kind words and hope to assist you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 11, 2024

This dealership provided phenomenal customer service and made sure me and my family were taken care of throughout the whole buying experience. I would highly recommend James Wood Motors to family, friends, More

by cooper4holland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that you and your family had a phenomenal experience at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us, and we look forward to assisting you again in the future when you're ready for a new vehicle. Thank you for choosing us! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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