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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,665 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,665 reviews
June 27, 2025
Sales process was wonderful! Currently have a software issue with instrument panel. Took into service on Wednesday and was not able to be fixed. Waiting on another software updat Currently have a software issue with instrument panel. Took into service on Wednesday and was not able to be fixed. Waiting on another software update from GMC. More
by garyzog
Verified Customer
June 26, 2025
There were no high pressure salesmen to deal with. We looked at vehicles at our leisure. Mr. Balderas was very friendly & worked with us to get the best deal for our car. We will be returning customer We looked at vehicles at our leisure. Mr. Balderas was very friendly & worked with us to get the best deal for our car. We will be returning customers! More
by christi_dunn
Employees Worked With
June 26, 2025
Customer friendly, extremely helpful, best price I could find in three states. Knowledgeable and available for questions and help. find in three states. Knowledgeable and available for questions and help. More
by ascroggin83
Employees Worked With
June 26, 2025
Love this dealership, it’s right down the road from my house, they always remind me of my service, and my salesman Hunter took care of my truck needs house, they always remind me of my service, and my salesman Hunter took care of my truck needs More
by zselby85
Employees Worked With
June 24, 2025
Asa Johnson Jr made the experience a great one. He went above and beyond to make sure that we were happy with our purchase! He made sure to follow up with me twice after the purchase, and that's th He went above and beyond to make sure that we were happy with our purchase! He made sure to follow up with me twice after the purchase, and that's the sort of thing that lets you know when a guy cares about his customers' experience with his dealership. Well done, Asa, and thank you! More
by shanonmitchell
June 24, 2025
Always a pleasure to deal with someone as nice as Cathy, and James Wood Motors. I always do my car and truck shopping needs there. Service department is excellent as well. Thanks for a great deal. and James Wood Motors. I always do my car and truck shopping needs there. Service department is excellent as well. Thanks for a great deal. More
by RALPHLFULTZ
Employees Worked With
June 24, 2025
Michael Rhine was awesome! ! I hadn't planned on buying a new car, but mother nature has a way changing that. I had a lot of anxiety, but Michael walked me through it and now I ! I hadn't planned on buying a new car, but mother nature has a way changing that. I had a lot of anxiety, but Michael walked me through it and now I have a beautiful new truck!! More
by BISHOP-PAMELA
Employees Worked With
Michael Rhine
June 24, 2025
Everything was very straightforward. Most of it was discussed via email ahead of time. I drove the car and took some time to think about the offer. Once the terms were agreed to, I was a Most of it was discussed via email ahead of time. I drove the car and took some time to think about the offer. Once the terms were agreed to, I was able to apply online and get the terms over the phone. I only spent about 20 minutes in the dealership again with the finance dept before we drove the car off the lot. Extremely easy process! More
by huricanne88
Employees Worked With
June 24, 2025
I have been going to James Wood Motors in Decatur since 2012. Always a pleasure working with Shawn. He's pleasant, courteous, dependable and informative regarding my car's service/maintenance needs. I hav 2012. Always a pleasure working with Shawn. He's pleasant, courteous, dependable and informative regarding my car's service/maintenance needs. I have confidence in the work that is performed on my vehicle and am overall very pleased with the service I have received at James Wood Motors during these years! More
by teresaddavenport
Employees Worked With
