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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,251 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,253 reviews
March 23, 2025
I am very happy with the service and friendly and informative visit with Starla Johnson! She was so very helpful! My service advisor (Krystal Gipson) was just great also. David Stokes diagnosed my tr informative visit with Starla Johnson! She was so very helpful! My service advisor (Krystal Gipson) was just great also. David Stokes diagnosed my transmission problem exactly right! Krystal kept me informed about repairs by text until completion which I appreciated! Thank You All! Oh and thanks for the loaner ! More
by dwarner100
Verified Customer
March 23, 2025
We purchased 3 preowned vehicles previously from Lanny Loesch. When we decided to get a 2025 Tahoe we knew we wanted Lanny to help us with the process. We know Lanny has been in the car business a long ti Loesch. When we decided to get a 2025 Tahoe we knew we wanted Lanny to help us with the process. We know Lanny has been in the car business a long time and it shows. We value Lanny's knowledge and expertise! We appreciate his impeccable customer service and made us feel like we were family. The whole process with everyone we encountered at James Wood was a great experience. We highly recommend James Wood and Lanny and we recommend to family and friends and we will shop with them again. Also a shout out to Rocco for the excellent new vehicle tutorial session. More
by Kelly S.
March 23, 2025
Very accommodating and easy to deal with. Didn't try to talk me into something I didn't want even though we were having trouble finding what I wanted. Didn't try to up sell me on options I di Didn't try to talk me into something I didn't want even though we were having trouble finding what I wanted. Didn't try to up sell me on options I didn't want. This was the second car I purchased from them and it won't be the last. More
by whardt99
Employees Worked With
March 22, 2025
The process and negotiations was straight forward and fair. It was a very quick and easy process fair. It was a very quick and easy process More
by atcornish07
Employees Worked With
March 22, 2025
Cathy did a great job, she communicate with me so well and also make everything easy to go by, getting there every thing was all ready. Thank you her for making it possible and also make everything easy to go by, getting there every thing was all ready. Thank you her for making it possible More
by olakunleluv3
Employees Worked With
March 22, 2025
5-Star Review: I recently purchased a GMC Sierra from the dealership, and I couldn’t be happier with my experience! From start to finish, Tyler Mayfield and Rocco went above and beyond to make the proces the dealership, and I couldn’t be happier with my experience! From start to finish, Tyler Mayfield and Rocco went above and beyond to make the process smooth, stress-free, and enjoyable. Tyler was incredibly knowledgeable about the Sierra, answering all my questions and making sure I got the perfect truck for my needs. Rocco also played a key role in ensuring everything went seamlessly. Their professionalism, honesty, and dedication to customer service truly set them apart. The truck itself is absolutely amazing—powerful, comfortable, and packed with great features. If you’re in the market for a new vehicle, I highly recommend visiting this dealership and working with Tyler and Rocco. They’ll take great care of you! Five stars all the way! ⭐⭐⭐⭐⭐ More
by tannerbehringer
March 22, 2025
The dealership is friendly and very accommodating. I told them what I was looking for and what I needed my payments to be; I walked out the door with an suv that I love. I will definitely go back wh I told them what I was looking for and what I needed my payments to be; I walked out the door with an suv that I love. I will definitely go back when I need another vehicle. More
by emilyfred24
Employees Worked With
March 22, 2025
Karen P. is so very helpful in getting us the vehicle we were wanting! Thank you Karen is so very helpful in getting us the vehicle we were wanting! Thank you Karen More
by JUDY25
Employees Worked With
March 20, 2025
Such an awesome experience! Cathy was so good to my mom and I and very professional for my first, new vehicle purchase. Dealership was clean, smooth, and gave such an awesome de Cathy was so good to my mom and I and very professional for my first, new vehicle purchase. Dealership was clean, smooth, and gave such an awesome deal. Highly recommend to anyone and I will definitely be a returning customer. More
by Rene Granado
Employees Worked With
March 19, 2025
Rocco was the best - took great care of us - straight shooter - would definitely go back to Rocco and James Wood shooter - would definitely go back to Rocco and James Wood More
by john.spence96
Employees Worked With
