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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,137 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,137 reviews

February 15, 2025

Jennifer had everything set up and ready to go for our vehicle repair. Once the work was completed, the service department completed an oil change and our vehicle was ready. I Highly recommend James Wood More

by RICHIER2002
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Jennifer! We truly appreciate your kind words and recommendation for James Wood Chevrolet Buick GMC Decatur. I'm glad to hear that our service department was able to assist you effectively with your vehicle repair and oil change. We look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 14, 2025

Both times that I needed warranty work done on my vehicle, James Wood Motor has out performed other dealerships that I've tried. It is definitely worth the few extra miles to take it to them. Bette More

by ABUSTER02
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dason
Feb 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur and are delighted to hear that your experience with our warranty service has surpassed your expectations. Your kind words motivate us to continue providing the best service possible. We look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 14, 2025

My wife and I went to James Wood because they were the only dealership in the DFW area that had a fully loaded GMC Terrain. There were zero at any other dealership we could find. James Wood had them in 4 More

by ryancummings25
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I'm thrilled to hear that you and your wife found the fully loaded GMC Terrain you were looking for at James Wood Chevrolet Buick GMC Decatur. It's fantastic that Clay and our team provided you with such a comfortable and accommodating experience. We truly appreciate your trust in us and look forward to assisting you with your future vehicle purchases. Safe driving! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 14, 2025

This was my 6th vehicle to purchase from James Wood. The entire staff is very friendly and makes you feel comfortable every time you are there. More

by jeffmorris086
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you've chosen James Wood Chevrolet Buick GMC Decatur for your sixth vehicle purchase. Our team strives to create a friendly and comfortable environment for all our customers. We look forward to seeing you again on your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 13, 2025

Everyone was incredibly nice and helpful! I would definitely recommend James Wood Service for all of your service needs! More

by CHANIEWILKINS12
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that our team provided you with such great service. At James Wood Chevrolet Buick GMC Decatur, I strive to make every experience positive. I appreciate your recommendation and look forward to serving you again for all your service needs! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 13, 2025

When the chips were down, family needed help, James Woods was there. My 84 years young Mother has just fallen from not being able to get in my old pick-up. I needed the last new car for my age. Credit score More

by poindexter76082
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your heartfelt review! I am thrilled to hear that we could help you and your 84-year-old mother find the perfect solution with the new Malibu. It’s wonderful to know our team made such a positive impact on your experience and understood the importance of your mother's needs. At James Wood Chevrolet Buick GMC Decatur, I strive to provide kind and friendly service, and I appreciate your recognition of our efforts. I look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 13, 2025

Karen was amazing! She made the whole process seamless and got us in a car we love! More

by mjc13d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that Karen made your experience seamless and helped you get into a car you love. At James Wood Chevrolet Buick GMC Decatur, I strive to provide the best service possible. I look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 13, 2025

Great service! Great service! Great service! Great service! Great service! Great service! Great service! Great service! Great service! More

by kevin.w.haney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your enthusiastic review! I truly appreciate your kind words about the service you received at James Wood Chevrolet Buick GMC Decatur. I look forward to seeing you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 13, 2025

Have never had a problem with them. Making an appointment or with service. Thank you! More

by charles42goodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you've had a great experience with James Wood Chevrolet Buick GMC Decatur. Your satisfaction is our priority, and I appreciate your trust in us. I look forward to serving you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 13, 2025

Great good is the word. A is the wow tome I had has it is. More

by m.pickering87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I appreciate your feedback and I am glad to hear you had a great experience at James Wood Chevrolet Buick GMC Decatur. I look forward to welcoming you back soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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