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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,845 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,845 reviews

August 19, 2024

Chris and his dad are a true blessing, no pressure sale, truthful and considerate. I have an amazing car that they found for me when I didn’t really know what I was able to afford. Hopefully this will be th More

by mendylmdavis00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Filline
Aug 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I'm thrilled to hear that Chris and his dad provided you with a no-pressure experience and helped you find an amazing car at James Wood Chevrolet Buick GMC Decatur. It's great to know you felt supported throughout the process. I look forward to welcoming you back for your next vehicle when the time comes! Enjoy your new car! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 19, 2024

Thank you for a job well done, it is appreciated very much. Will be back for all services needed. More

by christy.keesee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Christy! I truly appreciate your feedback and I am thrilled to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. I look forward to serving you again for all your future needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 18, 2024

In the 10 years I have owned my Terrain, I have never had anything less than excellent service at James Wood Motors More

by CONNIEBRAWLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Connie! I'm thrilled to hear that you've consistently received excellent service at James Wood Chevrolet Buick GMC Decatur over the past 10 years. I truly appreciate your loyalty and look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 18, 2024

Great experience. Mike was easy to work with and very professional. I would recommend to others. More

by michaelmiller0676
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur, and I appreciate your recommendation. Mike will be pleased to know that you found him easy to work with and professional. I look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 17, 2024

This was the easiest car buying experience I've ever had. Landon was very helpful and Ruben made the paperwork quick and easy. I will definitely deal with James Wood Motors again. More

by rkllank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that your car-buying experience was so easy and enjoyable. It's great to know that Landon and Ruben provided you with the assistance you needed. I appreciate your support and look forward to serving you again at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 17, 2024

Great service, friendly staff, they expedited the whole process, simple and quick and easy. good business. Worked on my time frame. More

by eltonportlock
Recommend Dealer
Yes
Employees Worked With
MARIO,GRIEGO
Aug 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm thrilled to hear that you experienced great service and found our staff to be friendly at James Wood Chevrolet Buick GMC Decatur. It's wonderful that we could accommodate your time frame and make the process simple and quick for you. I appreciate your kind words and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 17, 2024

James Woods as always been great to us. We enjoy our visit each time we are there. More

by RANCE952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I'm thrilled to hear that you enjoy your visits to James Wood Chevrolet Buick GMC Decatur. I appreciate your loyalty and look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 16, 2024

Friendly and informative dealership. Will even order things you might need for any other vehicle. More

by mawma0714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you found James Wood Chevrolet Buick GMC Decatur to be friendly and informative. Our team is always here to assist you with any needs you may have, whether it's for your current vehicle or something else. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 16, 2024

Disappointed in used quality. I was assured the vehicle had been carefully checked, but warned I would take it to the Ford dealer for a thorough check. The rear brakes and battery More

by jsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Chris Filline
Aug 20, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us. We understand your concerns regarding the quality of the vehicle, and we appreciate your feedback about the rear brakes and battery. At James Wood Chevrolet Buick GMC Decatur, we strive to provide vehicles that meet our high standards. I encourage you to reach out to me directly so we can discuss your concerns. Thank you for bringing this matter to my attention. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 15, 2024

Professional & nice selection. Explained a lot about the car to us. Clean & great location too. More

by lockett.joni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you found our selection professional and that our team provided you with valuable information about the car. It's great to know you appreciated our clean facility and convenient location. We look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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