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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,753 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,753 reviews

July 08, 2023

Shawn is great to work with, always answers all my questions. Makes sure all the problems are solved to our mutual satisfaction. More

by wilkjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Garrett
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Jul 11, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 08, 2023

Thank you Bryan and the cashiers for a excellent job of customer service. This is my to go to place More

by sparksangie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Jul 11, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 08, 2023

Thomas was GREAT! I Thomas to call me to schedule my detail and install of the tint. Also, I need to know where the trunk cover is at. More

by alhooper3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas
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Jul 11, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 08, 2023

Been coming here forever. Will definitely continue to do so. Good people. Good work. Good prices. More

by SHALEDIGGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 07, 2023

Fast and easy Repairs and service, no one can beat. Oil change in an hour without paying an arm and a leg. More

by CKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
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Jul 18, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 07, 2023

Clay Estes, he was my salesman. Absolute GREAT guy. This is the second vehicle I have bought from him. I recommend James Woods! More

by lancefatheree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 07, 2023

Mike was excellent answering our questions, Transaction was slow from poor internet in the used car building. Management was helpful by filling up our vehicles. More

by txdalecj7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 06, 2023

Karen Garrett was awesome to deal with & very helpful & informative about the truck I purchased from James Wood More

by carywright5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Garrett
Report | Print
Jul 07, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with Karen and I look forward to working with you again down the road. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 06, 2023

My experience was absolutely wonderful. Took care of my needs in a timely and efficient manner. Thank you More

by nhuff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
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Jul 07, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am so glad we could take care of all of your needs at James Wood Chevrolet Buick GMC Decatur. Thank you for giving this feedback; I will be sure to share it with the team! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 06, 2023

Misty is a rockstar! Overall, great experience with Rusty and Misty. I will be return customer of theres More

by matt@minyardgroup.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Misty Dyson
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Jul 07, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your review brightened my day! Thank you for sharing your positive experience, and I'd love to have you back at our dealership. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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