Back

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,350 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
Contact Dealership

2111 US-287

Decatur, TX

76234

Directions

By Type

Showing 2,350 reviews

January 18, 2024

Service was great Zack was very helpful. They got me in and out with no delays More

by yronnie481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 16, 2024

I always get great service when I get my oil changed working with Bryan. I appreciate him. More

by jshensley85
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BRYAN IN SERVICE DEPT.
Jan 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for the great feedback! We're very happy that Bryan was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

January 16, 2024

Drew is a great salesman, as is Coalby Graham! They worked together to help me purchase a great car! Chris was in training and very helpful also. I am so happy with my new car and will send my fri More

by brenda_spradlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coalby Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Jan 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to let us know how happy you are with your experience, Brenda! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 16, 2024

Very pleased with the service - everything was honest and upfront, there was great communication and my questions were answered clearly and quickly. More

by bekahshreve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Bunch
Jan 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 16, 2024

Always have a great experience at James wood! I can always count on their professionalism, customer service and dedication to ensure a great car buying and service experience!! More

by nitasfree2be
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Harwell
Jan 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We appreciate you for letting others know about your experience, Nita! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 15, 2024

Fast and friendly service. No pressure from any staff. Quick and easy transaction. It was a great experience. More

by reesemhs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 15, 2024

This is not the first time doing business with James woods, the customer service just gets better and better. More

by bean.8082
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 14, 2024

James Woods is a down home country type of dealership, I deal with our salesman Clayton Estes, a very knowledgeable, professional, kind person. I will recommend anyone to this dealership. More

by kramsanrab61459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I loved reading this review! Happy customers are our aim, and it appears Clayton really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 14, 2024

In and out fast. Great service from my salesman Mike! I knew what I wanted and y’all had it! More

by hazehonea
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wheat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Congratulations on the new vehicle! I know that buying a vehicle is a big decision for most, and I'm so happy you decided to work with us. Be sure to give me a call when you are due for service or are in need of any assistance. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 14, 2024

Zach did a great job of letting me know what was going on and taking care of the issue More

by DELUNA1808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your fantastic review was awesome to read! I am happy Zach provided you with pressure-free, efficient, and well-informed customer service. Please let me know if there is anything else that I can assist you with. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

...
160
...