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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,842 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,842 reviews

October 13, 2024

Too notch service from beginning to end. Everyone made the buying process so easy. And was very professional. More

by smmoore1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you experienced top-notch service at James Wood Chevrolet Buick GMC Decatur. Making the buying process easy and ensuring professionalism is our priority. I look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 13, 2024

Zack takes good care of us. We use him exclusively. Thank you for the good service More

by TEXAS0688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that Zack has been taking great care of you. I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur and look forward to providing you with excellent service in the future. Don't hesitate to reach out if you need anything! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 12, 2024

I’ve only bought from James Wood and I don’t plan on buying from anyone else and now my son is buying from him More

by MICHAELSCHELLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us! I'm thrilled to hear that you've chosen James Wood Chevrolet Buick GMC Decatur for your purchases and that your son is following in your footsteps. I appreciate your loyalty and look forward to continuing to serve you both in the future. If you need anything or have any questions, don't hesitate to reach out! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 12, 2024

Very friendly and likable. Knowledgeable about the vehicle I wanted.. Had me in a test drive within about 30 minutes. More

by dgweeden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Belden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you found our team at James Wood Chevrolet Buick GMC Decatur to be friendly and knowledgeable about the vehicle you wanted. Getting you into a test drive quickly is always our goal. I look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 12, 2024

This was the fourth Vehicle that Rocco has helped me with. I will continue to use him on my next purchase. More

by jeraldstinnett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Rocco has consistently provided you with great service during your vehicle purchases at James Wood Chevrolet Buick GMC Decatur. Your continued trust in us is greatly appreciated, and I look forward to assisting you with your next vehicle purchase! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 11, 2024

Had a very positive experience. Jeff was wonderful, very knowledgeable and helpful. Thanks to all. More

by debbiec3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm delighted to hear you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. It’s great to know that Jeff's knowledge and assistance made a difference for you. I appreciate your kind words and look forward to welcoming you back soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 10, 2024

Excellent care given to my Silverado. I would recommend "James Wood dealership" for all your auto needs. More

by JIMSMITH45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words, Jim! We're thrilled to hear that you received excellent care for your Silverado. At James Wood Chevrolet Buick GMC Decatur, we strive to provide the best service possible, and your recommendation means a lot to us. We look forward to assisting you with all your auto needs in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 10, 2024

Competent, efficient and willing to go above and beyond what is expected. Would definitely recommend. More

by pjsims4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our team's competence and efficiency at James Wood Chevrolet Buick GMC Decatur. We're glad to hear that we could go above and beyond your expectations. Please come back to see us again and don't hesitate to recommend us to others! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 09, 2024

This was one of the best experiences I have had buying a vehicle. Drew had everything lined out and ready to go when we picked up the vehicle. Very smooth process. I was also very impressed with the fina More

by LAAllen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you had one of your best experiences buying a vehicle at James Wood Chevrolet Buick GMC Decatur. It's great to know that Drew and our finance department made the process smooth and efficient for you. We truly appreciate your recommendation and look forward to assisting you or your friends and family in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 09, 2024

Drew made the deal happen. Very professional, knowledgeable of the products, not pushy, gives the facts and lets you decide. Enjoyed doing business with Drew. More

by smithranch88888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that Drew made your experience enjoyable and that you appreciated his professionalism and knowledge about our products at James Wood Chevrolet Buick GMC Decatur. We truly value your business and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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