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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,351 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,351 reviews

January 27, 2024

Very prompt and polite. They always go above and beyond. The prices are very fair also. More

by GREGANDJULIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 27, 2024

Made my purchase easy and quick. No problems or issues throughout the process from start to finish. More

by randy.sherman55
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Randy, thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car buying experience should be. I am sincerely grateful for your business! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 27, 2024

Friendly service pleasant staff timely delivery, after many years of business still some recognized faces More

by MARK1957JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Mark, thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let me know if I can help you with anything else. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

January 27, 2024

Rocco was fantastic. Communication was prompt and honest. Everyone at the dealership was very polite and inviting. I would highly recommend and will buy another vehicle f More

by COLE27
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 27, 2024

Very friendly and smooth process. Clay was great helping with anything we needed. Couldn’t be more pleased! More

by bo.rickner
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Bo, I'm pleased to hear that Clay took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 24, 2024

Easy online scheduling for service. Service was performed in a timely manner. Staff was helpful and friendly! More

by shelley.graben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We truly appreciate you taking the time to write about your experience at our service department, Shelley. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

January 24, 2024

Great Dealership with a large selection of vehicles. Sales staff was very courteous and professional. Look forward to doing business with them again if and when we will need another vehicle. More

by blyons22
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Griego
Jan 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 23, 2024

Rocco and the whole James Wood team were amazing to work with! Great buying experience! We will continue to buy our vehicles from them. More

by klcase24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rueben in finance.
Jan 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 23, 2024

Great to trade with. Never any pressure. Always friendly Have found the best buys at james woods More

by jlwampler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to James Wood Chevrolet Buick GMC Decatur. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 23, 2024

Tyler was super easy to work with. Answered all of my questions, showed me a range of vehicles, and found just what I was looking for. The gentleman that helped with my sales paperwork More

by Daniel N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for leaving this remarkable feedback, Daniel. We appreciate your comments and are happy to hear that Tyler was able to meet your needs. At James Wood Chevrolet Buick GMC Decatur, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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