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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,620 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,620 reviews
May 09, 2023
Good customer service, was even offered complimentary breakfast. Went in for just an oil change and it took a little longer than I wanted (over an hour). Oil change at a dealership can be expected to be breakfast. Went in for just an oil change and it took a little longer than I wanted (over an hour). Oil change at a dealership can be expected to be longer but I'd like to get out quicker than that. More
by AAP3535
Verified CustomerEmployees Worked With
Zach
May 08, 2023
How can you be so proud of your 12pt inspection but yet when a vehicle comes in with the check engine light on you refuse to check it out because we didn’t have an appointment ???? The least you could have when a vehicle comes in with the check engine light on you refuse to check it out because we didn’t have an appointment ???? The least you could have done was put your machine on it to make sure it wasn’t anything serious and then tell us to please make an appointment . But that is not what happened . You told us we came in for an oil change and since we didn’t have an appointment you would not be able to check on the check engine light!😡 More
by SMSING21
Employees Worked With
Unknown
May 08, 2023
Buying a new car can sometimes be a difficult endeavor. However, Shelly made the entire experience easy and without any issues. She was fantastic to work with. Shelly is friendly, knowledgable and accommo However, Shelly made the entire experience easy and without any issues. She was fantastic to work with. Shelly is friendly, knowledgable and accommodating. Trey, the sales manager, was the same. No hiccups whatsoever More
by slohiony
Employees Worked With
Shelly
May 08, 2023
I was very happy from start to finish with the way I was treated and Misty went above and beyond to answer all questions and get just what we wanted treated and Misty went above and beyond to answer all questions and get just what we wanted More
by mwharbin1
Employees Worked With
Misty Dyson
May 07, 2023
Friendly, knowledgeable, patient, accommodating. Word Word Word Word Word Word Word Word Word. I'm not a person of many words. Word Word Word Word Word Word Word Word Word. I'm not a person of many words. More
by SAVERSANDY
Employees Worked With
May 07, 2023
Great service department. Communication was exceptional! Service writer was very informative and explained all the services performed. Communication was exceptional! Service writer was very informative and explained all the services performed. More
by JKOLB
Employees Worked With
Service Department
May 06, 2023
Great place great people awesome service People body shop really makes your car look brand new and make ready is great too really makes your car look brand new and make ready is great too More
by CLUNTRYHOSS
May 06, 2023
Awesome experience. We aways feel well taken care of. Treated like part of a community not as a sales target. We aways feel well taken care of. Treated like part of a community not as a sales target. More
by SCOTT.STUTHEIT
