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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,015 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,015 reviews

December 03, 2024

I am helping my son to try to find a used vehicle. In 2016 I purchased a Chrysler Town & Country from your dealership. It was a very good experience. The salesman was courteous and professional. More

by dsward1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don't remember their name & didn't see a picture of him.
Dec 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us! I'm glad to hear that you had a very good experience purchasing the Chrysler Town & Country in 2016 at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide courteous and professional service, and it's rewarding to know we met your expectations. If you need assistance helping your son find a used vehicle, please don't hesitate to reach out to me. I look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 03, 2024

I had an excellent experience at James Wood Chevrolet in Decatur. They had great inventory and no hidden charges or dealer markups on my new truck. I highly recommend them if you are in the market for a new More

by wade clark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear you had an excellent experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that you appreciated our inventory and transparent pricing on your new truck. I truly value your recommendation and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 02, 2024

Bought my second vehicle from James Wood Hyundai Motors. Been doing business with this dealership for years. Sales Rep Andrew Belden was helpful and spent a lot of time with me even making himself available More

by landphw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Belden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your continued trust in James Wood Chevrolet Buick GMC Decatur, and it's fantastic to hear about your positive experiences with Andrew and Brad. Our team is dedicated to providing great service, and I'm glad to know that we met your expectations. Don't hesitate to reach out if you need anything in the future. I look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 02, 2024

Steve Frazier is marvelous. And the rest of team was helpful and professional . I will definitely recommend James Wood Decatur! More

by keeneyjpr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Belden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that Steve and the rest of our team provided you with a marvelous experience at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to me! I look forward to assisting you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 02, 2024

Shawn Hoe was my service man and he took care of me like he always does , I've been coming to James woods for many years and Shawn is my go to guy More

by SHAKEY6959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Stachowiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Shawn consistently provides excellent service for you at James Wood Chevrolet Buick GMC Decatur. I appreciate your loyalty over the years and look forward to seeing you again for your future service needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 02, 2024

Thanks, Bob Miller. Ambipar appreciates all your help with the purchase of our (4) trucks. More

by aaron.whatley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive feedback! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur and that we could assist you with the purchase of your trucks. I look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 02, 2024

Fast service and the staff was very courteous. Waiting area was nice and clean too. More

by MIKEM34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I appreciate your feedback about the fast service and courteous staff at James Wood Chevrolet Buick GMC Decatur. I'm glad to hear you found our waiting area nice and clean. I look forward to serving you again on your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 02, 2024

Krystal Gipson is the best ! She was verry dilligent in getting my truck's check engine light fixed before my warranty was up. Truck is fixed and better than ever. More

by donaldm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Krystal was diligent in getting your truck's check engine light fixed before your warranty was up. It's great to know that your truck is running better than ever! I appreciate your support and look forward to assisting you again at James Wood Chevrolet Buick GMC Decatur. Safe travels! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 02, 2024

Very clean and neat. The service department is always helpful and friendly. Never pressured to buy or do more. More

by RRGUNNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you found our service department at James Wood Chevrolet Buick GMC Decatur to be helpful and friendly, and that you appreciated the clean and neat environment. Your comfort and satisfaction are our top priorities. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 02, 2024

This is the first time I have bought a second car from the same dealer and same salesman…this reflects on how they treated me and sold me a car at a reasonable price. Their service department is top-notc More

by doebro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur and I am thrilled to hear about your positive experience purchasing your second car with us. It’s great to know that our service department met your expectations as well. I look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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