Back

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,841 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
Contact Dealership

2111 US-287

Decatur, TX

76234

Directions

By Type

Showing 1,842 reviews

October 16, 2024

Love how easy it was, wish the trade money was better - didn’t break the deal but would have made it great vs good. More

by caseycoley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! We appreciate your kind words about the ease of your experience at James Wood Chevrolet Buick GMC Decatur. We understand that trade values are an important aspect of the deal, and we’re always looking to improve in that area. We hope to see you again soon, and if you have any further questions or concerns, please don’t hesitate to reach out! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 15, 2024

This was my second vehicle to buy from Rocco. He is straight forward and easy to work with. Wood’s is dealership that sells them the way I like, no xx or gimmicks. More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I greatly appreciate your continued trust in James Wood Chevrolet Buick GMC Decatur and Rocco. It's fantastic to hear that you appreciate our straightforward approach and found the process enjoyable. I look forward to helping you with your automotive needs in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 15, 2024

Honesty and Integrity meet at James Woods Motors where I have purchased vehicles for the past 35 years and will continue. From point of sale provided by Brandt Wicker and Hunter Helm to service providers Sh More

by alanlane182
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experiences at James Wood Chevrolet Buick GMC Decatur over the past 35 years. It’s great to know that our team have provided you with such exceptional service. I truly appreciate your loyalty and look forward to continuing to serve you in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 15, 2024

Excellent and friendly service. They treat you like family, well at least the ones you like. More

by brandie1014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane in financing
Oct 17, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear you experienced excellent and friendly service at James Wood Chevrolet Buick GMC Decatur. I truly aim to treat our customers like family and appreciate your kind words. I look forward to serving you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 15, 2024

Great overall service. Service advisor has great communication during the entire process. Highly recommend dealership. More

by JAC2400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! I'm thrilled to hear you had a great experience with our service and found our communication to be excellent. Your recommendation means a lot to me at James Wood Chevrolet Buick GMC Decatur. I look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 14, 2024

Customer Service was amazing from our sales rep billy to our finance guy! Definitely going back! More

by calvonandy1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had an amazing experience with Billy and our finance team at James Wood Chevrolet Buick GMC Decatur. I look forward to welcoming you back for your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 14, 2024

Very pleased. Will purchase here in the future. Treated well by everyone and information was clear. More

by cjn.pac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you felt well-treated and found our information clear. I'm looking forward to assisting you with your next purchase at James Wood Chevrolet Buick GMC Decatur. Your satisfaction means a lot to me! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 14, 2024

Bryan Stanley always does a great job when I bring my car in for service. More

by drichey1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Bryan has consistently provided great service during your visits to James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback and look forward to seeing you again for your next service appointment! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 14, 2024

Too notch service from beginning to end. Hunter Helm and Jeff Mawby made the buying process so easy and professional. More

by sethdhill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Helm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the fantastic review! I'm glad to hear that you received top-notch service from Hunter and Jeff during your buying process at James Wood Chevrolet Buick GMC Decatur. I appreciate your kind words and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 13, 2024

I recently purchased a vehicle from James Wood Decatur and I couldn’t be happier with the experience from the moment I walked in the entire team was welcoming, professional, and incredible helpful. They m More

by kmoon76354
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am thrilled to hear that you had such a positive experience at James Wood Chevrolet Buick GMC Decatur. Our team strives to make the car buying process as straightforward and stress-free as possible, and it's great to know that we succeeded. I appreciate your feedback and hope to see you again soon! Enjoy your new vehicle! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

...
15
...