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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,620 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,620 reviews

June 19, 2023

Such an easy car buying experience! Completely hassle free and quick. Would definitely recommend doing business with James Wood Motors! More

by KRISTEN10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car buying experience should be. I am sincerely grateful for your business! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 19, 2023

Everything was presented up front and clear. It was a good experience that I would recommend to anyone. More

by scottp1960
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 19, 2023

On Friday, 6. 16.23 I called James Wood Chevrolet Buick GMC in Decatur to schedule an appointment to look at a few vehicles. We had an idea of what we were looking More

by Krista
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share with us, Krista! The goal of the James Wood Chevrolet Buick GMC Decatur team is to ensure a painless and enjoyable purchasing process for each of our customers. I'm happy to read that you found what you wanted. Please remember that I'm always here to assist you with any future auto needs! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 18, 2023

James Wood Motors has great service, and they have friendly, helpful employes who really know their stuff! More

by SPANNCLAN5
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rine
Jun 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 16, 2023

I could not have been happier about my experience at James Woods GMC. The salesman that helped me was delightful yet very knowledgeable about all aspects of the sale. More

by s3agunn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Griego
Jun 17, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 16, 2023

Friendly and flexible dealership work with me and make the purchasing process smooth and easy. More

by glentlambert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 16, 2023

I waited less than an hour for the scheduled service on my 2020 Silverado. pickup. More

by KWB178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 15, 2023

I really love this place and the employees, but i don't like taking surveys. More

by jeraldstinnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
Jun 19, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I would like to thank you for sharing this review. I appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact me if you would like to further discuss your visit. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 15, 2023

I appreciate the straightforward easy purchase. My salesman was the best. Thank you very much! More

by kaseygeary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 15, 2023

Body shop awesome. Service shop awesome. Was shop not too good. Truck was recently bought there. Should have gotten cleaned. More

by ricek76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Sander in body shop and Zach Ryan in service.
Jun 19, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

Jun 20, 2023 -

ricek76 responded

I’ll be back in town Thursday thru Monday. Would like to tell you about my experience.

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