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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,625 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,625 reviews

July 12, 2023

Brad Gunter was GREAT! !! Professional. Courteous. Knowledgeable. Outstanding customer service! A+++++++ Thank you very much! More

by SHADEPRO.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with Brad and I look forward to working with you again down the road. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 12, 2023

Great service as always. Bryon Stanley is very professional and takes care of whatever we need. More

by foust1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Stanley
Jul 13, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 12, 2023

Karen Pattison is the reason we are multi-car, multi-year return customers! Looking forward to working with Karen again. More

by lumarkhood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Karen’s sales excellence is always consistent, and I’m glad your experience with her supports that. I aim to turn every person that visits us into a repeat customer. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 12, 2023

Appointment was for a windshield repair from a rock chip. Car was there pretty much all day. The “repair” itself is little to be desired. It looks the same. Other than seeing a small drill out section in the More

by JEN.CLAYCOMB
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
NA
Jul 14, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Jen, I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 11, 2023

Great dealership. Amazing people. Clay Estes is the best. Honest and helps make buying a vehicle easy. More

by mailman0594
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 11, 2023

Karen Garrett is the best! She makes the car buying experience so smooth and easy. More

by lyndikaye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rueben Cantù , Karen Garrett
Jul 12, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 11, 2023

Andrew was great! Came out to the waiting area & kept me informed on what was going on with my vehicle. More

by lowens0653
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 13, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for your awesome review. I am very happy to hear that Andrew was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 10, 2023

We had such a great experience. Derek made is so smooth and easy to find our perfect family vehicle. Also I the guy who handle our finance part was great, but now I cannot remember More

by megansessions20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 10, 2023

Rocco Rotundo was friendly, knowledgeable and efficient. He made our truck purchase a pleasant experience. More

by craigknight
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 10, 2023

Thank you Shawn for taking care of all my service needs. I was in and out within an hour More

by markwardlaw50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Dyson
Jul 12, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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