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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,626 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 1,626 reviews

July 19, 2023

Always Great Service! Thank you Mrs. Christina Lesley! You are always honest and deliver on time. More

by Bidal.Salas
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Christina Lesley
Jul 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 19, 2023

Exemplary customer service. Very knowledgeable helpful keeping you informed and detailed diagnosis. Brian is my customer service representative. More

by NICHOLASRIEGER
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brian customer service rep
Jul 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I'm thrilled to receive your positive review! Thank you for choosing us, and I look forward to serving you again. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 19, 2023

The buying process was extremely easy. Jeff my Sales Rep was professional and available every time. More

by luis.velazquez8
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Recommend Dealer
Yes
Employees Worked With
Jeff Harwell
Jul 21, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I'm grateful for your kind words! Thank you for choosing us, and I can't wait to see you again in the future. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 18, 2023

This was first time visiting the dealership and most likely return to the dealership for for our next new vehicle. More

by LRBATTEN
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Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 18, 2023

They were great. Non aggressive approach worked well for us. Pretty easy overall. Can't wait for interest rates to come down.we love our truck. More

by amyking7378
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Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 18, 2023

Even though I just bought the preowned Buick I was treated with excellent and friendly service. Thank you Christina More

by applewhitebert
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mr. Bramlett, 2nd vehicle I have purchased with his help
Jul 20, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 17, 2023

the best customer sales to service anywhere! !! Steve in sales , and Dane in Finance were great More

by LLOESCH
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review of our sales team. I'm glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 17, 2023

They’re the best. They’re the best. They’re the best. They’re the best. More

by debra6734
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Recommend Dealer
Yes
Employees Worked With
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mawby, Karen Garrett
Jul 19, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I'm grateful for your kind words, Debra! Thank you for choosing us, and I can't wait to see you again in the future. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 17, 2023

Since I purchased my truck in 2019 I’ve never had no problems. Christina in the Service department has always taken care of me and my daughter just bought a 2023 from y’all and she’s taking care of her More

by TONYPOHL1
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Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for giving us an opportunity to work with you and your family! I look forward to helping you with any and all of your future automotive needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 16, 2023

Good Job Got what we came for! Drew made the trip worth while. Thanks again More

by CONNIEPARKS613
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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