Back

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
1,626 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
Contact Dealership

2111 US-287

Decatur, TX

76234

Directions

By Type

Showing 1,626 reviews

July 25, 2023

The whole process was quick and easy. The sales manager and Eric white were great to work with. More

by lsn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rueben , Eric White
Jul 27, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 25, 2023

Everything was Great! ! Billy noted everything I wanted in a vehicle and he was able to find just what I wanted. More

by bbridges0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila Burleson
Jul 27, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this 5-star review. I strive to provide courteous service to all our guests and I am glad to hear that Billy helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 25, 2023

Most pleasant auto buying experience I have ever had. No pressure to buy at all. More

by jerylstevenson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 24, 2023

The guys in the Service Department are great! ! Shout out to Bryan and David for taking care of my car. Thanks to both. More

by STEVE.732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley, David Stokes
Jul 26, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Steve, your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 24, 2023

We have been a James Wood customer for over twenty years, service & purchase of vehicles. More

by LYDIA.ACOSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian and Kristina in service dept. - 5 stars for each one
Jul 26, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review, Lydia! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 23, 2023

Karen was so easy to work with and made sure we were taken care of. We will forever use Karen as our sales lady for GM vehicles! More

by ccwarner19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Garrett
Jul 25, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 23, 2023

Great service department we drive sixty miles because of this. We’re very pleased good waiting room slso More

by aa17700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bockemehl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 22, 2023

Very pleasant people that want to help with making the car buying process easy. Thank you Steve Frazier for my new car! More

by andrewgreene1775
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 22, 2023

Dealer has not gotten back nor a call about 2nd key if not it would be 5 star ⭐️ More

by gaby09olivas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 21, 2023

Misty did a fantastic job finding the vehicle I needed. She made the buying process simple, quick and easy. More

by bramlettent
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Dyson
Jul 24, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car buying experience should be. I am sincerely grateful for your business! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

...
127
...