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James Wood AutoPark - Service Center

Denton, TX

4.7
2,563 Reviews

2,563 Reviews of James Wood AutoPark - Service Center

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February 16, 2024

Service advisor was very helpful and offefed excellent service. We will return for future sevice More

by dave80mendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2024 -

James Wood AutoPark responded

Your compliments and kind words mean so much to us and our team, Dave! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

February 16, 2024

Great service. In & out guick a great experience a great job. Staff very knowledgeable & friendly More

by LPATTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Laska
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2024 -

James Wood AutoPark responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 16, 2024

Samantha did a great job and called as soon as my truck was ready. Very happy More

by tnack2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oliphant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2024 -

James Wood AutoPark responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Samantha was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, James Wood AutoPark Management | 940-591-9663

February 16, 2024

It was a nice clean dealership. Everybody was very friendly. Not pushy. Gave me the numbers that I was looking for. More

by ar7593
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jagger McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember his name, but the guy that I signed papers with
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Feb 17, 2024 -

James Wood AutoPark responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to James Wood Chevrolet Denton. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

February 16, 2024

James Wood has been a great dealership for us. They have always been very attentive to our car needs. GREAT, customer service, clean waiting area, friendly staff. 👏 We will buy our next car from More

by DONJOHNSON8701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Surles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Abel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2024 -

James Wood AutoPark responded

We appreciate your marvelous feedback, Don. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, James Wood AutoPark Management | 940-591-9663

February 14, 2024

Always great service and attention to detail. Taylor is very responsive. Great location and waiting room. More

by CMCINTOSH63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Feb 16, 2024 -

James Wood AutoPark responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 14, 2024

Excellent service. The waiting time is long depending the service. They have many snacks and drinks free. More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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Mar 25, 2024 -

James Wood AutoPark responded

Thank you for visiting our service department, Claudia. We are glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let us know if there is anything else we can do for you. Mike White | 940-591-9663 | mwhite@jameswood.com

February 14, 2024

Work done very efficiently way and time. Representative informative professional and extremely polite. Always takes care of what needs to be completed. More

by BRNSCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

February 13, 2024

Sales person did a great job helping us. I would recommend to others. Thank you More

by lcarrillo809
Recommend Dealer
Yes
Employees Worked With
Sheldon Jeffcoat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donny Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

James Wood AutoPark responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

February 12, 2024

The service was great. I got my vehicle back in a timely manner. It was detailed really good and drove really well. I will definitely use James Woods Cadillac Service agai More

by WILLIAMBDAVIS06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor & James
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Feb 14, 2024 -

James Wood AutoPark responded

We cannot thank you enough for this glowing review of our service center, William! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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