We had a great experience, good price, quick, easy, and
they didn’t blow up our phones after the first visit. Felt like we did it on our own time.
they didn’t blow up our phones after the first visit. Felt like we did it on our own time.
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by ashleydoyle83
Verified Customer
Verified Customer
Aug 03, 2026 -
Tom Clark Auto Park responded
Thank you for your wonderful review, Ashley! We’re thrilled to hear that you had a great experience with us at Tom Clark Chevrolet. It’s fantastic that you found the process to be quick and easy, and we appreciate your feedback on our approach to communication. We strive to make every transaction comfortable and convenient for our customers. We look forward to seeing you again for your next visit!
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
This was an awesome dealership for 35 yrs as a James wood
location. It recently sold and became Tom Clark. This is when everything changed and it was not for the better. They carry less than half as much inv
location. It recently sold and became Tom Clark. This is when everything changed and it was not for the better. They carry less than half as much inventory compared to what James Wood always kept. Between myself and my wife's family we had purchased or leased over 30 vehicles from James Wood, and it was always a fair and pleasant transaction. Great pricing and no hassle deals. My deals usually consisted of a phone call letting them know what I wanted and I would show up later that day with a vehicle waiting for me to test drive. The negotiations were simple and always came to a fair agreement for all. Yesterday I went to Tom Clark to trade in two vehicles that have a combined retail value of $110,500 and their offer was for $93,000. the problem is they were trying to add in a $6,045 tax credit for my trades. This money was already my money that I paid in sales tax on the vehicles that I was trading in. So, their actual offer was really only $86.995 which would have given them a profit margin of $23,500. Then to top it off their lowest offer on the vehicle I wanted to purchase was $4,000 above several other dealers advertised prices. Jagger was a yes man that will tell you whatever you want to hear even when he knows he is wrong. Brian Sweeden treated my wife, and I like we were idiots that couldn't do simple math on the fly, and called him out on his B.S offer and he got xxxxxx. He then proceeds to get xxxxxx and make rebuttals remarks to try and insult our intelligence. At this point we gathered our keys off the desk and told them we will never do business there again. This is a prime example of why dealerships aka, "Stealerships", have a notorious image of being crooks. I will now drive 45 miles to James Wood in Decatur to continue to do business with them.
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by HotrodHarleys
Jul 28, 2026 -
Tom Clark Auto Park responded
Thank you for sharing your experience. We appreciate you taking the time to provide detailed feedback regarding your recent visit, trade-in discussion, and vehicle purchase experience. Your comments about your past experiences and expectations provide Tom Clark Auto Park with valuable insight into what matters most to our customers during the buying process.
Please contact us directly so we can learn more about your visit and discuss your concerns further. We remain committed to providing a professional, transparent, and customer-focused experience throughout every vehicle transaction.
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
Jul 31, 2026 -
HotrodHarleys responded
If you were truly concerned about how we were treated you would have called me with a fair offer and not put a lame response on here. I will drive by every day and watch your dwindling inventory which is a sign of how much your business is shrinking. Btw I saw your sales goal for the month which was laughable especially for a stealership of that size. I would wish you luck but that won’t even help you. ✌🏼
Large dealership, lots of inventory and friendly staff.
Jagger is a great help when looking for specifics
Jagger is a great help when looking for specifics
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by Greg
Verified Customer
Verified Customer
Jul 26, 2026 -
Tom Clark Auto Park responded
Appreciate your feedback on your visit, Greg! We’re pleased to hear that you had a positive experience at Tom Clark Chevrolet. It’s great to know that Jagger was able to assist you in finding what you were looking for. We appreciate your feedback and hope to see you again soon!
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
Jagger and the entire team at Tom Clark Auto Park were
extremely nice and professional. They helped find our son his favorite truck and we couldn’t be more thankful for their help.
extremely nice and professional. They helped find our son his favorite truck and we couldn’t be more thankful for their help.
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by ashleysbuck
Verified Customer
Verified Customer
Other Employees Tagged:
Juan Oliveras
Jul 22, 2026 -
Tom Clark Auto Park responded
Appreciate your feedback on your visit, Ashley! We’re happy to hear that Jagger and our team at Tom Clark Auto Park were able to help you find your son’s favorite truck. Your appreciation means a lot to us, and we hope to see you again soon for any future vehicle needs!
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
Just purchased my 3rd vehicle in 11 years from Tom Clark
- while it used to be James Wood - all the great things about it from when it was James Wood have carried over to the new name. Same great place, jus
- while it used to be James Wood - all the great things about it from when it was James Wood have carried over to the new name. Same great place, just a new name. Jagger is one of the best salesmen I’ve ever seen. His honesty, knowledge and hard work were much appreciated. We also appreciated how low-pressure he was, he was not that stereotypical salesman trying to force you into a deal. And Juan is still holding down the fort in finance. If you’ve purchased from JW in the past you can expect to get the same great local Denton treatment. In the future when it’s time to shop again, Tom Clark is going to be the first place I go too.
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by cs
Jul 29, 2026 -
Tom Clark Auto Park responded
Thank you so much for your fantastic review! We truly appreciate your loyalty and are thrilled to hear that your experience with us at Tom Clark Auto Park has been consistent with your previous visits to James Wood. It's great to know that Jagger provided you with excellent service and that you enjoyed a low-pressure atmosphere. We are glad Juan is still a part of our team as well! When it’s time for your next vehicle, we look forward to welcoming you back. Thank you for choosing us!
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
Jagger made the process seamless and transparent.
Was an absolute pleasure to work with. Will definitely be sending more business his way.
Was an absolute pleasure to work with. Will definitely be sending more business his way.
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by txbowhunter72
Verified Customer
Verified Customer
Jul 29, 2026 -
Tom Clark Auto Park responded
Thank you for your wonderful review! We are thrilled to hear that Jagger made your experience seamless and enjoyable at Tom Clark Auto Park. We appreciate your support and look forward to assisting you again in the future. Don’t hesitate to send anyone our way!
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
I really enjoyed the no pressure experience.
Everyone was friendly and helpful. Both Jagger and Juan we're great!
Everyone was friendly and helpful. Both Jagger and Juan we're great!
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by Kayla
Verified Customer
Verified Customer
Other Employees Tagged:
Juan
Jul 30, 2026 -
Tom Clark Auto Park responded
Thank you, Kayla! We appreciate your kind words about your experience at Tom Clark Auto Park. It's wonderful to hear that you found our team, including Jagger and Juan, to be friendly and helpful. We strive to create a no-pressure environment for our customers. We look forward to seeing you again soon!
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
We were very impressed when we first came to your
dealership. Jagger told us about the car that we were interested. After he took us for a ride he explained everything about the car. He introduced
dealership. Jagger told us about the car that we were interested. After he took us for a ride he explained everything about the car. He introduced us to the finance manager which we thought was very professional. We felt that they were willing to give us good service even before we even purchased a car. Jagger was very knowledgeable and answered all of our questions. He made sure he did all that he could to get us good deal. We will highly recommend him to our friends that might be looking for a car. We love our Trax!
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by sha4
Verified Customer
Verified Customer
Jul 30, 2026 -
Tom Clark Auto Park responded
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Tom Clark Auto Park, and it's great to know that Jagger provided you with the knowledgeable service you deserve. We're glad you love your Chevrolet Trax and appreciate your willingness to recommend Jagger to your friends. Our team looks forward to seeing you again in the future!
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
The Auto Park was nice but somewhat challenging to get to
due to road construction. Once inside the park it was fine.
due to road construction. Once inside the park it was fine.
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by adkins718
Verified Customer
Verified Customer
Other Employees Tagged:
Juan, completed the paperwork signing
Jul 30, 2026 -
Tom Clark Auto Park responded
Thank you for sharing your feedback! We're glad to hear that you had a positive experience once you arrived, even with the road construction along the way. Everyone at Tom Clark Auto Park appreciates your patience and your visit. We look forward to providing another great experience the next time you stop by!
Sincerely,
Tom Clark AutoPark Management | 940-591-9663
Service team is unprofessional and lazy.
Continuously forgetting to put in our Chevy points, taking longer than expected to finish service and ever since I had a service done my car had smel
Continuously forgetting to put in our Chevy points, taking longer than expected to finish service and ever since I had a service done my car had smelt like BO after numerous cleanings
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by tayraewilliams0201
Verified Customer
Verified Customer
Service Price Transparency
Jul 30, 2026 -
Tom Clark Auto Park responded
Thank you for sharing your experience, Tayrae. We understand your concerns regarding your service visit, the Chevrolet points, the time involved with your appointment, and the condition of your vehicle after service. Your feedback provides Tom Clark Auto Park with valuable insight into your experience and the areas you would like reviewed.
Please get in touch with us directly so we can learn more about your visit and discuss your concerns further. We remain focused on providing attentive service, careful vehicle handling, and a positive experience for our customers.
Sincerely,
Tom Clark AutoPark Management | 940-591-9663