Samantha Oliphant

Gavynn and Samantha are awesome service agents. They pick up for each other, when one is not available. All of my questions were answered quickly. They treat me as a valued customer. They pick up for each other, when one is not available. All of my questions were answered quickly. They treat me as a valued customer. More

by SBURGE Verified Customer Verified Customer

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I would like to say Samantha and James Wood Auto park hit it out of the park on my recent service visit. I actually called James Wood in Decatur first since I live closer to them but after being on hold for it out of the park on my recent service visit. I actually called James Wood in Decatur first since I live closer to them but after being on hold for 45 mins to speak with a service agent, someone came on the phone and told me I would need to leave a message; epic failure in their part. That’s when I said no thank you and called James Wood Auto park. Samantha called me, se the appointment for the next morning and I was in and out in the time frame she gave me. The James Wood Auto park will be my dealer shop for maintenance from now on. More

by LONESTAROASISPOOLSLLC Verified Customer Verified Customer

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Samantha was very helpful and professional. She was very helpful and kept me informant of the status. She was very helpful and kept me informant of the status. More

by meastwood18 Verified Customer Verified Customer

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Very helpful. Completed work as discussed in a timely manner. Very satisfied with the experiences Completed work as discussed in a timely manner. Very satisfied with the experiences More

by GREG.JACOBS Verified Customer Verified Customer

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Tim was great an always takes good care of us. Very informative. We put our trust in James woods Very informative. We put our trust in James woods More

by dylantekell Verified Customer Verified Customer

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Samantha is very nice and knowledgeable representative. She explained the process that needed to be done. She represents James Wood very professionally and it was nice doing business with her. I want to She explained the process that needed to be done. She represents James Wood very professionally and it was nice doing business with her. I want to thank her for helping me out. More

by RMGARZA63 Verified Customer Verified Customer

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They were very professional and courteous. Work was completed timely. They take very good care of you! Work was completed timely. They take very good care of you! More

by carole.nonny Verified Customer Verified Customer

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Customer service was great, completion of completed quickly. With the help of Brain Fogle, the drop off and return of vehicle was easy. quickly. With the help of Brain Fogle, the drop off and return of vehicle was easy. More

by hardybirdhunter Verified Customer Verified Customer

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Samantha was amazing and kept me informed throughout the process. I recommend James Wood to anyone looking. process. I recommend James Wood to anyone looking. More

by john@secure-mgmt.com Verified Customer Verified Customer

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My service advisor, Gavynn, was fantastic. He could utilize the key fobs I purchased aftermarket to have two new keys cut and programmed, saving me some money. Professional and courteous. The He could utilize the key fobs I purchased aftermarket to have two new keys cut and programmed, saving me some money. Professional and courteous. The waiting area is inviting and comfortable. More

by BLUEBONNETS4_ME Verified Customer Verified Customer

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