James Chrysler Dodge Jeep Ram Cedar Lake Listing

Hear we go Again! So, I had an issue with getting some recall work done at this dealership. They did however get the work done that I played for. After contacting Jeff, So, I had an issue with getting some recall work done at this dealership. They did however get the work done that I played for. After contacting Jeff, and coming to an agreement on rectifying this issue. I was unfortunately disappointed once again. The agreement, which was Jeff's idea, was to; 1. pick up my Jeep from my house, which they did, 2. Leave a loaner vehicle, which they did, 3. Do the recall work, which they did, 4. Fill the fuel tank, which they neglected to do, 5. Leave "goodies" in my vehicle, which they neglected to do and I could care less about, 6. Jeff said he would leave a his business card with his personal number, so that any further doings would be dealt with him personally, which I thought was really cool unfortunately this was neglected to be done also. If this is Jeff's way of rectifying an issue, then consumer beware. Essentially this was a repeat of the original issue. On the phone he was very pleasant, and made me feel confident I wouldn't regret giving these guys another shot. Unfortunately I do regret it. More

So awesome we bought two Our experience buying a Jeep from Big John Crawford was so not pressuring and very pleasant that we returned the following morning - 12 hours later to Our experience buying a Jeep from Big John Crawford was so not pressuring and very pleasant that we returned the following morning - 12 hours later to buy a second Jeep. The first purchase was a 2017 Jeep Grand Cherokee and the second was a 2017 Jeep Latitude (my attitude Jeep). We became an official "Jeep family" today. We would definitely recommend this dealership and all the employees. Adaline and Rob helped complete the paperwork and were also great to work with. I can't think of one bad thing to say about the dealership and the group that works there. They seem to want to really work hard to make their customers happy. They did their job with us. John is a great Sales Associate - he won our vote today. 10 + Thank you John and company! Linda and Carl Stahulak More

Very pleasant to deal with! I have spent numerous hours sitting in car dealerships with my fiance, listening to them try to talk him into the "best deals ever" that I told him ne I have spent numerous hours sitting in car dealerships with my fiance, listening to them try to talk him into the "best deals ever" that I told him never again. After he went here to look at a new truck, with a bigger back seat that we needed, he persuaded me to check it out. I was so surprised at how genuinely nice and down to earth these people were. Very easy to talk to and understood what we wanted, needed and didn't try to talk us into or tell us what we "had to have" Meghan was our saleswoman and just the sweetest and talked to us like normal people, showing us only what we wanted to see and not pushing for anything else. Dealing with Rob in the financial aspect of things was a good experience also. Wanted to make sure he explained and answered all questions with great patience. No hidden fees or expenses. I would definitely go there again in the future :) More

Very good Big John Crawford was excellent in customer service for us. We were going through a difficult time and needed some assistance with surrendering a lea Big John Crawford was excellent in customer service for us. We were going through a difficult time and needed some assistance with surrendering a leased vehicle. Big John was very compassionate and professional. We would recommend him and anyone else within this dealership. More

Second Time Around : Fantastic The new location is very nice. I couldn't have been happier with my experience dealing with Big John Crawford and Rob Beem. I got a great deal on th The new location is very nice. I couldn't have been happier with my experience dealing with Big John Crawford and Rob Beem. I got a great deal on the new Jeep, more for my trade-in that anyone else wanted to give me and they made sure I received every discount, perk, and service that I was able to get. This was worth my drive from Tinley Park, Illinois! I have a Jeep dealer right in town I felt like they knew me forever. Take the drive. You won't regret it. Ask for Big John. I'm sure that he will take good care of you! More

Great Experience Meghan and Chad did everything that they possibly could to get us in the vehicle of our choice. They went above and beyond to accommodate us. I will d Meghan and Chad did everything that they possibly could to get us in the vehicle of our choice. They went above and beyond to accommodate us. I will definitely use them again! They have great repoor with their customers More

Best car buying experience ever I heard the ads of Bobb Auto Group on the radio station, Shine.fm. My wife and I were looking for a used car and we checked out Bobb Auto Group on th I heard the ads of Bobb Auto Group on the radio station, Shine.fm. My wife and I were looking for a used car and we checked out Bobb Auto Group on the internet. The application process was great and we were approved for a vehicle that would meet our needs. As we talked by phone and shared emails, we really were pleasantly surprised how the website simplified the process and the sales people were so friendly and accomodating. When we meet Chad and Big John in person, that sealed the deal for us. This is now our favored dealership for us and our family. We highly recommend Bobb Auto Group to anyone that desires to be treated with respect and integrity. Also, it was a lot of fun to be there. Go right now to Bobb Auto Group if you need a new or used vehicle. You will not be disappointed! More

Great The dealership is very nice, everyone very friendly and Big John was great. I don't like pushy or rude salesmen and this guy was not even close to ei The dealership is very nice, everyone very friendly and Big John was great. I don't like pushy or rude salesmen and this guy was not even close to either of those. Very nice, and friendly. More