![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
James Chrysler Dodge Jeep Ram Cedar Lake Listing
Cedar Lake, IN
![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/question-orange.png)
Filter Reviews by Keyword
By Type
769 Reviews of James Chrysler Dodge Jeep Ram Cedar Lake Listing
The new service manager, I can’t remember her name told me that they would call me with the quote on my headlights was not told that I’d be charged for my fan being looked at. I was not told that there wou me that they would call me with the quote on my headlights was not told that I’d be charged for my fan being looked at. I was not told that there would be a charge for looking at my light that was out in my consul, she never called me. Never informed me the bill was overcharged because there was no alignment done. No tire rotated done no top off my fluid was done. The car was there for five days. She did not call me once told me there was additional charges. More
Salesman straight lied to us stating that the truck had went through the full inspection, oil change, etc.. Worst car buying experience ever. Then the sales manager stated that they would pay for the inspe went through the full inspection, oil change, etc.. Worst car buying experience ever. Then the sales manager stated that they would pay for the inspection and oil change I had completed and after two weeks they won’t return my email? I had to repair the third brake light as it was non functional within the first day. Stay far away from this dealership. Can’t imagine having to deal with them on service. I don’t recommend using this dealership. More
Unbelievable how rude and inconsiderate these people are we made it very clear we needed our truck fixed and a rental that is under warranty the amount of hoops they mske us jump through and lies just to en we made it very clear we needed our truck fixed and a rental that is under warranty the amount of hoops they mske us jump through and lies just to end up without a vehicle to pick up my children from school and they could not care less More
Chris the G. M. was great to work with, was very professional about 3/11/22 responding back to my questions on a timely basis, and saved us money. M. was great to work with, was very professional about 3/11/22 responding back to my questions on a timely basis, and saved us money. I would recommend this dealership for that 'hometown' feeling, where you're dealing with down to earth folks who take pride in doing their jobs right. More
Just found out they don’t give loaners, some poor soul has to shlepp people to and from the dealership. Not sure if they’ll pick me up and take me to work though. has to shlepp people to and from the dealership. Not sure if they’ll pick me up and take me to work though. More
Mike Rhodes was very knowledgeable and helpful. Very professional, made the whole buying experience very easy. Would definitely buy a car or truck again from him in the future. professional, made the whole buying experience very easy. Would definitely buy a car or truck again from him in the future. More
Wasn't real sure I would be buying a truck when I pulled onto the lot. Looked at several trucks over the last several months and just couldn't find a good fit. Met the salesman (Kyle Anderson), had a nice onto the lot. Looked at several trucks over the last several months and just couldn't find a good fit. Met the salesman (Kyle Anderson), had a nice conversation concerning my needs. Kyle was polite, knowledgeable and not pushy. I would highly recommend speaking with Kyle if you are looking for a new vehicle. More
Great service brought 2017 Grand Cherokee in for service .Jennifer and Doug expedited process in timely manner . Drove 30 miles when could have stayed local . Worth the drive great experience highly recomm .Jennifer and Doug expedited process in timely manner . Drove 30 miles when could have stayed local . Worth the drive great experience highly recommended. More