Jaguar Land Rover Parsippany

The low of the low in customer service I’ve been seeing the beautiful FPace on the road for months now...I decide to treat my wife and I to the S model. Unfortunately my experience at Jagua I’ve been seeing the beautiful FPace on the road for months now...I decide to treat my wife and I to the S model. Unfortunately my experience at Jaguar Morris County was horrible and did not correspond to such a quality vehicle. I don’t know who put the managers in charge there but they are ruining the Jaguar and Paul Miller name and quality that everyone expects. Luckily I decided to give Jaguar another chance and ended up driving away with a stunning FPace from Ray Catena Jaguar in Edison. More

Never Again!!! STAY AWAY!!! Brought my 2016 F-Type for an oil change and they ended up keeping my car for 5 days. After calling them multiple times and no one knowin STAY AWAY!!! Brought my 2016 F-Type for an oil change and they ended up keeping my car for 5 days. After calling them multiple times and no one knowing anything I was finally able to get it. I want someone to bring my car to someone I can trust to know what they're doing. I will be going to Ray Catena in Edison or Jaguar in Paramus from now on. More

cleaning house my wife and I both got vehicles and they gave us fair trade in and no xx. We spent a lot of time choosing what we wanted and they were patient and hel my wife and I both got vehicles and they gave us fair trade in and no xx. We spent a lot of time choosing what we wanted and they were patient and helpful throughout the whole process. More

Great Experience My experience at Jaguar Morris County in Madison, NJ was exceptional. My sales Consultant Glenn was great. All of my questions were answered and he ma My experience at Jaguar Morris County in Madison, NJ was exceptional. My sales Consultant Glenn was great. All of my questions were answered and he made me feel like I was making the right decision More

preowned car I bought a preowned trade in here. I found it on auto trader with a $500 coupon and was a pretty good deal. The rear tires(4 different tires) were a I bought a preowned trade in here. I found it on auto trader with a $500 coupon and was a pretty good deal. The rear tires(4 different tires) were about 20% so I asked to knock off a additional $200 to replace the tires and Wayne((mgr) wouldn't do it not even a $100 to meet 1/2 way. The next day car didn't start had to jump it. I called Wayne to tell him, and first words out of his mouth was thats not covered in your warranty. I had to replace the battery for $120. This was the 2nd pre owned vehicle I have bought from Paul Miller dealer and I only buy used cars from reputable dealers and didn't expect this kind of treatment. The right answer wouldv'e have been I'll replace the battery for you bring it in. For $100 this is how petty this guy can be. All in all if thats the biggest problem I have with the car I'll be happy. Mike the sales guy was fine, Greg the business mgr was very cool and helplful. More

Service I had my 2017 Range Rover Sport in for service at this dealership for the first time. The gas gauge would not register the fuel on board. Mike Barbone I had my 2017 Range Rover Sport in for service at this dealership for the first time. The gas gauge would not register the fuel on board. Mike Barbone the service writer was a real pro every step of the way. He was courteous to a fault. He kept me informed on the steps being taken to solve the problem. When they solved the problem in a prompt time frame. he had the car washed and ready when I picked it up. They even had a cold bottle of water on board for my trip home. The whole staff here was friendly and helpful. It was a real pleasure doing business with them. It was my first time at this dealership and I could not have been treated better. More

Wondering How they sell cars? Can't make a deal Correctly I tried to purchase a car from them, first off, it took over two days for them to return my call?, then when the GM finally called me back, he was irr I tried to purchase a car from them, first off, it took over two days for them to return my call?, then when the GM finally called me back, he was irritable and unfriendly, I was ready to purchase the car but had such bad vibes from the lack of regard, and nonchalant attitude, that it made me want to avoid dealing with them. I can't imagine a dealer that does not care about customer service, and/or selling cars. Quite confusing? More