Jaguar Land Rover Parsippany

Exceptional experience! Our experience at Paul Miller Land Rover in Parsippany was excellent from beginning to end. I was shopping for a 2017 Range Rover Sport for my sister. Our experience at Paul Miller Land Rover in Parsippany was excellent from beginning to end. I was shopping for a 2017 Range Rover Sport for my sister. After speaking with her I knew exactly what she wanted. She had leased two of them previously and we thought it was only right to give both dealers she had done business with in the past an opportunity to earn it again. I was very upfront and expected the same in return. Let's just say I stopped in at Prestige Land Rover in Paramus first and after 20 minutes of browsing the showroom I finally had to ask someone for help. I was not acknowledged, not a hello, not a welcome, nothing. Made eye contact with the receptionist/greeter when I walked in as well as multiple sales people who were stuck in the huddle. Apparently they all felt their small talk was more important than the customer who was 100% leasing a Range Rover within the next week or so. This was truly disgraceful but I was still willing to give them a chance. We got figures and that was it. The next day we got a call and we we're offered what we were told was the same vehicle for $130 less per month than our original quote. Interesting. My sister insisted I call Paul Miller Land Rover since that was the other place she had leased one from. I was connected to Michael Medwin and couldn't be happier. Michael did an exceptional job and made the whole process enjoyable. He is a true professional and kept to his word every bit of the way. He went above and beyond to get us the best deal possible. He stayed in touch throughout the process and made it enjoyable especially with his humor. The car buying experience should be pleasurable, especially with a brand like this. Turns out both my sister and I couldn't be happier. She got the exact vehicle she wanted down to each option. We arrived and the car was waiting for us upfront and looked perfect. The paperwork was ready and done professionally with a nice clear explanation of each paper she signed. He even had toys at his desk to keep my 3 yr old nephew occupied. Michael treated us like friends or family he has known for a long time. Everyone we came in contact with was polite and courteous. After a nice easy smooth transaction, Michael spent as much time as we needed to go over the vehicle and show my sister all the great features. The vehicle has been drastically improved and updated in the past few years so there was a lot to go over. I want to thank Michael Medwin for creating an exceptional experience from beginning to end. I would recommend Paul Miller Land Rover 100%. My first stop in Paramus, not so much. Thank you again More

Test Drove a F-Pace I had an excellent experience with Christopher Hoyle of Jaguar of Morris County. Low pressure, nice guy. I was at the dealership to check-out the new I had an excellent experience with Christopher Hoyle of Jaguar of Morris County. Low pressure, nice guy. I was at the dealership to check-out the new Jaguar F-Pace which is the new SUV. Nice vehicle, competitively priced. More

Can't make a deal correctly; poor customer experience I wanted to buy a vehicle from them but they took 2 days to put a deal together. They then let me know that my car sold, but wanted me to take a cheap I wanted to buy a vehicle from them but they took 2 days to put a deal together. They then let me know that my car sold, but wanted me to take a cheaper model. Absolutely the worst dealings I have had. Snotty, arrogant sales force. I will not give them my money. They ruined the Jaguar name and I will go to a competitor. More

Top notch dealer! Pleasure doing business with this dealer and especially my sales person Michael Morgan. From start to finish he made sure every request I had was addr Pleasure doing business with this dealer and especially my sales person Michael Morgan. From start to finish he made sure every request I had was addressed and taken care of right away. I am from out of state and was hesitant to do business with a dealership a few hours away but I am very glad I did my business here. Every interaction from sales to the finance office was pleasant and they value you as a person and not just another sale. More

Great Dealership Traded my 2014 Gtr for a 15 v8s with 2000 miles on the clock. First of all Paul was an unreal sales advisor. Called him on Thursday telling him the si Traded my 2014 Gtr for a 15 v8s with 2000 miles on the clock. First of all Paul was an unreal sales advisor. Called him on Thursday telling him the situation on trade and price i was looking for. Not only did he get me the price for the GTR he even gave me some extra stuff on the v8s. Wanted the upgraded wheels for the car and they changed them at no extra charge. George the sales manager was also a great guy along with Caesar the finance advisor. Last but not lease had a few updates I wanted on the car software wise, the service team Steve and Stanley were both top notch. Took care of all my issues with no problem. Finally my tech who also is the shop formen don did an unreal job on my car. Got all the issues and took care of the car like it was his own. Thanks again guys for everything. More

Bought a Jag - Best place to buy & service I Purchased a new F-Pace - Guys were terrific and took great care of me - Everything went as promised - Great dealership - honest people, highly recom I Purchased a new F-Pace - Guys were terrific and took great care of me - Everything went as promised - Great dealership - honest people, highly recommend - visited two other jag stores - They were both a joke - Morris county is the place to buy and service. Matt More

Seamless and great service I had the pleasure of working with TJ. I'd been trying to find an LR4 to lease and Paul Miller Land Rover was the fourth dealership I consulted. TJ wa I had the pleasure of working with TJ. I'd been trying to find an LR4 to lease and Paul Miller Land Rover was the fourth dealership I consulted. TJ was a consummate professional and I look forward to working with him again in the future. We love our new car! More

Professionalism Excellent and prompt service from Pat and those behind the scenes during my recent visit. My vehicle was addressed and ready in a timely manner . In Excellent and prompt service from Pat and those behind the scenes during my recent visit. My vehicle was addressed and ready in a timely manner . In fact I have been serving my vehicles there for approximately 5 years and they always tried their best More

Review I had a wonderful experience with dealing with Craig Stanzione at Paul Miller Land Rover. He was very patient and extremely knowledgable about the Di I had a wonderful experience with dealing with Craig Stanzione at Paul Miller Land Rover. He was very patient and extremely knowledgable about the Discovery Sport. The whole experience left me excited to drive away with my new car. I will definitely be dealing with Craig again when I am ready for a new lease. Thank you Paul Miller Land Rover of Parsippany for helping me find the best car for my family and especially a big 5 stars to Craig!!!! More

Review Great experience. Jim P was knowledgeable and helpful. I am interested tinder how their service will be going foward. Also interested to see if the Great experience. Jim P was knowledgeable and helpful. I am interested tinder how their service will be going foward. Also interested to see if the wheel insurance is worrying. Would m More