![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
Jaguar Land Rover Parsippany
Parsippany, NJ
Filter Reviews by Keyword
By Type
491 Reviews of Jaguar Land Rover Parsippany
seamless experience Thank you to Glenn for helping us lease our new Jaguar. He was honest, friendly and personable, all something you look for in a sales consultant. I Thank you to Glenn for helping us lease our new Jaguar. He was honest, friendly and personable, all something you look for in a sales consultant. I appreciate such honesty in this process, as sometimes it can be stressful. I look forward to working with Glenn in years to come. More
Good people I dealt with Bob in service and he was fantastic! Super nice guy. He has earned my business. The place is very clean and the layout is nice. I dealt with Bob in service and he was fantastic! Super nice guy. He has earned my business. The place is very clean and the layout is nice. More
Annual service I always come to this dealer for my service. Bob and team take great pride in detailing the need of my immediate service and alway provide me with an I always come to this dealer for my service. Bob and team take great pride in detailing the need of my immediate service and alway provide me with an option to stay or have a rental to continue with whatever plans I may have. More
Excellent experience I have nothing but great things to say about my experience with this dealership. My sales associate was informative, professional and helpful. It was I have nothing but great things to say about my experience with this dealership. My sales associate was informative, professional and helpful. It was a very easy process to find the vehicle I was looking for. My vehicle came in very quickly. I am very pleased with it! A big thank you to Mike and Chad. And Nikki. Very friendly people. More
Excellent service Mike Machado was amazing, we came in to window shop and came out with an amazing car. Mike was able to explain all the benefits of owning a luxury veh Mike Machado was amazing, we came in to window shop and came out with an amazing car. Mike was able to explain all the benefits of owning a luxury vehicle, he listened to our needs and gave us exactly what we needed. I recommend everyone to come in to this dealership and get the car of your dreams. Thank you Mike for making this experience an amazing one. More
Service on 2017 Evoque I appreciated the ease of dropping off and obtaining a loaner car. Anthony provided daily updates. The software upgrade was covered under warranty. H I appreciated the ease of dropping off and obtaining a loaner car. Anthony provided daily updates. The software upgrade was covered under warranty. However I think charging a car owner over $550 for software update is very overpriced. I don’t think the customer should have to bear the burden of such an expensive when software upgrades are free when they come out from Apple and similar. Nor should I be penalized because my back up camera doesn’t work because the software is out of date. I can understand paying for wear and tear On the vehicle and when parts break. But you charge such a significant amount of money to upgrade software I do think is unfair. More
Great shopping experience Wonderful from start to finish. Patient and knowledgeable salesman. Would shop there again in a heartbeat. No pressure. No hard sales tactics. Just Wonderful from start to finish. Patient and knowledgeable salesman. Would shop there again in a heartbeat. No pressure. No hard sales tactics. Just straight forward. I had time constraints and he worked with me. Everyone there is pleasant. Love my new car. More
Lack of Integrity ( Oil Change of 542.72USD ) Service on 06Aug18, I take my car (Discover 2017 lease) for an "oil change" to the dealer. They give me an estimate of 199.00 USD, and when I come ba Service on 06Aug18, I take my car (Discover 2017 lease) for an "oil change" to the dealer. They give me an estimate of 199.00 USD, and when I come back to pick up the car they give me a bill, I trust them with my credit card, and I left home. I was surprised when I get home they overcharge me 343.72 USD. They said that I had authorized a performance that was due at 16k, but my car has "13k," and I lease the car with "8K". I take the car for an oil change, and I have not authorized anything else, this is a lack of integrity. How can I trust someone like that? We trust the dealer because we feel safer but I think next time I will go to my BMW dealer because they told me their business is to make the customers have the best experience possible so I can recommend them to my family, we have a reputation to protect and is not worth it to try to play smart. I have not clue about the culture of this Land Rover of Parsippany dealer that makes the rest of the dealers feel ashame. More
great experience Thank you for the great service !!! It was a pleasure working out a deal with Glenn and Mike. Stand up gentlemen. We left a happy customer. Thank you Thank you for the great service !!! It was a pleasure working out a deal with Glenn and Mike. Stand up gentlemen. We left a happy customer. Thank you again More
Personal service for customers This dealership is large enough to have a nice selection of new and used cars on hand. The staff is friendly and knowledgable, but not presumptuous. T This dealership is large enough to have a nice selection of new and used cars on hand. The staff is friendly and knowledgable, but not presumptuous. The staff listens to the customers. I was very impressed with Glenn Treich, a sales representative that used his years of experience to enhance my car purchasing experience. I bought a 2014 XK Touring. My only caveat was the service fees that they charged, a little over the top. More