Jaguar Land Rover Parsippany

Land Rover took care of me My car was out if warranty for only two months but land Rover worked with me to get some of my expensive repair covered by the corporate office. Good My car was out if warranty for only two months but land Rover worked with me to get some of my expensive repair covered by the corporate office. Good customer service! More

Rip off Took 2 weeks just to get an appointment. Charged $300 for just an oil change on new car first service. After dropping off car contacted other dealersh Took 2 weeks just to get an appointment. Charged $300 for just an oil change on new car first service. After dropping off car contacted other dealerships, who most quoted $225 for same service. Will not use again. More

Mechanical issue with vehicle My daughter called to bring her vehicle in because her car had a problem. The female who answered the phone was not helpful. She left my daughter on h My daughter called to bring her vehicle in because her car had a problem. The female who answered the phone was not helpful. She left my daughter on hold for 15 minutes then said you could pick her car up the next day but if she wanted a loaner she would have to drive with the tow truck driver back to dealership for loaner. My daughter was upset. When we purchased both our vehicles there last year we were assured that delivering a loaner vehicle was not a problem. Apparently it was. The next day I called the dealership and asked to talk to the head of service. He took care of the issue immediately. He had my daughters car picked up and a loaner dropped off within 2 1/2 hours. He was great. My question is why did we have to go through the stress of the woman who answered the phone? Why was she NOT a problem solver? Your vehicles are not cheap. Your team should all be efficient. I do appreciate that Bob’s help. I wish it did not have to get to his level. If your dealership was relying on the people who answered the phone for success ido not think it would do well. We like your vehicles, but not what we need to go through for service. More

Very happy Impressed by the professionalism and the follow up that I received. Mike B from service was outstanding, he is an asset to your service team. Impressed by the professionalism and the follow up that I received. Mike B from service was outstanding, he is an asset to your service team. More

Thank you! Perfect experience all around!! Glenn Treich, Derrick and Dave were all wonderful to deal with! From the initial phone call, to scheduling the test Perfect experience all around!! Glenn Treich, Derrick and Dave were all wonderful to deal with! From the initial phone call, to scheduling the test drive, pricing and finally driving the car off the lot - we were treated with exceptional, courteous service! We will be back for our next car and highly recommend Jaquar Morris County! Thank you! Gene & Maureen Palmer More

Turbo booster Repair My vehicle has been serviced here a few times. I have never had an issue. They have always been professional & has always assist me well. They’re very My vehicle has been serviced here a few times. I have never had an issue. They have always been professional & has always assist me well. They’re very friendly & helpful. They get your vehicle serviced & back to you quickly. They go above & beyond for their customers. I will choose this dealer any day over any other Land Rover dealer. As always Thanks Paul Miller of Parsippany!! You are all awesome! More

Great experience ! Sales manager Michael gave me a very warm welcome and great overview of the car. He explained the detail items for me, answered my questions about c ! Sales manager Michael gave me a very warm welcome and great overview of the car. He explained the detail items for me, answered my questions about car very patiently. Sales rep Glenn showed me the car and brought me to a test driving of the car. While test driving the car, he explained me the features the car has, what is the different between this car and other cars I would like to compare with. Glen was very friendly, knowledgeable, professional, and patient. While I was there, I met Flavio, general manager of the branch, super nice and friendly. My financing was very smooth, thanks Dave ($495 charge for returning the car at the end of the lease was a surprise for me, though it is the charge from Chase). Everyone I have met in this branch has been very friendly. This is a branch with great team work. The team made my leasing process very easy and efficient. Another big thanks to Glenn, when I picked up the car, Glenn explained everything he could think of to me, he also provided me the support info if I need know how to use some functions of the car afterwards. More

Service review Everyone is very professional and accommodating. My car is always in great shape afterwards. It is always a great experience and I know my car will b Everyone is very professional and accommodating. My car is always in great shape afterwards. It is always a great experience and I know my car will be in good hands. Mike Barbone does everything he can to deliver quality, and fast service always a pleasure to work with him. More

Excellent experience Salesmen Randall Grote and John Wakley were very helpful, courteous whenever I needed to talk to them. I’d recommend them to anyone interested in a Ja Salesmen Randall Grote and John Wakley were very helpful, courteous whenever I needed to talk to them. I’d recommend them to anyone interested in a Jaguar More

Services review I recommend to use Paul Miller Land Rover service department if you need any repair for your truck. I own Range Rover and as any owner of high end lux I recommend to use Paul Miller Land Rover service department if you need any repair for your truck. I own Range Rover and as any owner of high end luxury car - I’m very spoiled, but theses guys exceeded my expectations. They did perfect job and on time. More