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Jaguar Land Rover Parsippany

Parsippany, NJ

4.2
491 Reviews

220 U.S. West

Parsippany, NJ

07054

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491 Reviews of Jaguar Land Rover Parsippany

January 26, 2019

5 stars I was attracted to Paul Miller Range Rover for the lower price they have on the oil change. They were a lot more profesional, friendly and the servic More

by Codymih
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, Anthony
Jan 29, 2019 -

Jaguar Land Rover Parsippany responded

Appreciate the positive feedback, Cody!

January 02, 2019

Nothing short of the very best in sales and satisfaction Of all the duplicitous and swindling vehicle salespeople out there, Paul Miller Jaguar Morris County in Madison, NJ delivers quality, honesty, and cus More

by tabasom02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Treich
Jan 03, 2019 -

Jaguar Land Rover Parsippany responded

This is wonderful to hear. We truly appreciate your kind words regarding your experience with Glenn and our team. Enjoy your new Jaguar F-PACE and we hope you'll visit us again soon!

December 29, 2018

Excellent experience, especially the service staff The customer service department was very helpful and especially pleasant. Every time I have service there, the service is usually done before the esti More

by Haroldnj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Barbone is excellent in customer service. Very helpful and goes the extra mile in all aspects.
Dec 31, 2018 -

Jaguar Land Rover Parsippany responded

Thank you for your kind words, Harold! We're happy to hear you enjoyed your experience with us and we hope you'll visit us again soon!

November 29, 2018

Amazing Came in 45 mins early for my service appointment and they took me right away. John in the service dept was extremely helpful, courteous and thorough. More

by Gregorio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service
Nov 29, 2018 -

Jaguar Land Rover Parsippany responded

Appreciate the positive feedback, Gregorio! Thank you for taking the time to share and we hope you'll visit us again soon!

November 26, 2018

Terrific Experience Paul Aweeky, was very personable and made the whole experience enjoyable from start to finish. A pleasure to deal with everyone at this dealership. I More

by Kat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Flavio Pinheiro, Michael Morgan, Charlene Smith
Nov 27, 2018 -

Jaguar Land Rover Parsippany responded

Thank you for your kind words, Kat! We're happy to hear you enjoyed your experience with Paul and our team. We hope you'll visit us again soon!

November 15, 2018

F-PACE 2018 Excellent customer service I didn't feel pressured I told him what I wanted and Glenn Treich delivered. I also want to thank Derrick Alleyne for his More

by LaTasha M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Treich, Derrick Alleyne and David Nadler
Nov 20, 2018 -

Jaguar Land Rover Parsippany responded

This is wonderful to hear, LaTasha! Thank you for taking the time to share your experience with Glenn, Derrick, Dave, and our team and we hope you'll visit us again soon!

November 14, 2018

Land Rover took care of me My car was out if warranty for only two months but land Rover worked with me to get some of my expensive repair covered by the corporate office. Good More

by LR2 HAPPY OWNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 15, 2018 -

Jaguar Land Rover Parsippany responded

Happy to hear this! Thank you so much for taking the time to share your experience with us and we hope you'll visit us again soon!

November 13, 2018

Rip off Took 2 weeks just to get an appointment. Charged $300 for just an oil change on new car first service. After dropping off car contacted other dealersh More

by RR Velar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know names
Nov 14, 2018 -

Jaguar Land Rover Parsippany responded

Thank you for your feedback. I regret you did not enjoy your recent experience with us and I apologize for any inconvenience this may have caused you. I regret you did not agree with our pricing however, we feel our prices are fair and competitive for our market. If you would like to discuss this further, please contact me at your earliest convenience at wgonyea@paulmiller.com. Thank you. – Bill Gonyea/ General Manager/ Land Rover Parsippany

November 12, 2018

Mechanical issue with vehicle My daughter called to bring her vehicle in because her car had a problem. The female who answered the phone was not helpful. She left my daughter on h More

by Winston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob. Not sure who answered phone
Nov 13, 2018 -

Jaguar Land Rover Parsippany responded

Thank you for taking the time to share your feedback, Winston! We apologize for your initial phone call and we truly appreciate your patience throughout the process. If there is anything we can do to improve your experience with us, please contact our General Manager, Bill Gonyea at bgonyea@paulmiller.com at your earliest convenience.

November 09, 2018

Very happy Impressed by the professionalism and the follow up that I received. Mike B from service was outstanding, he is an asset to your service team. More

by Brett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bartone in service (Parsippany)
Nov 13, 2018 -

Jaguar Land Rover Parsippany responded

Thank you for taking the time to share your experience with us, Brett! We hope you'll visit us again soon!

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