
Jaffarian Toyota
Haverhill, MA
Filter Reviews by Keyword
By Type
2,027 Reviews of Jaffarian Toyota
Everyone at the dealership was attentive to my needs. They took the time to understand what my needs were. They, then, worked with me to reach my goal by suggesting alternatives that would get me what I They took the time to understand what my needs were. They, then, worked with me to reach my goal by suggesting alternatives that would get me what I wanted. At no point was anyone at the dealership "pushy". This care continued when it came time for me to pick up my vehicle. They took as much time as needed to assure that my wife, and myself, were comfortable and informed. More
DO NOT BUY A CAR FROM HERE !! i just bought a used car DO NOT BUY A CAR FROM HERE !! i just bought a used car from them my first one mind you and they sold me a car with a OPEN RECALL and i asked them to DO NOT BUY A CAR FROM HERE !! i just bought a used car from them my first one mind you and they sold me a car with a OPEN RECALL and i asked them to buy the car back from me bc it shouldnt have passed inspection and the sales manger spoke to me in a way you DONT speack to coustomers and the owner gary oh my godd how can this man own a buissness he was so rude to me !! they suck and they only car about moneyy they didnt care about my safty or my 2 year old sons bc ,my car could have caught on fire !! this place makes me sick .. i can tell u right now this will be my last time EVER buying a car from theses smucksss !! do your self a favor and stay away More
We,my husband and I, were third time customers of Jaffarian Motors we have been well taken care of in the past. With the new Prius, we were happy with the salesman Jose's approach, no pressure to buy Jaffarian Motors we have been well taken care of in the past. With the new Prius, we were happy with the salesman Jose's approach, no pressure to buy until we were sure that this was the car we wanted. Also, when the dealership did not have exactly what I had in mind as to the exterior color, heated leather seats and backup camera, the company was very willing and able to accomodate our requests. We have owned three Jaffarian brand new cars starting off with a Volvo station wagon in the late 70's,a 2001 Toyota Tundra truck and now the Prius. I have also been pleased with the service department in the past. Thankyou again Jose, Sarkis and Mr. Jaffarian. Barbara and John(Jack) Cote More
everyone that I dealt with at Jaffarian not only listened to me but actually heard what I was saying. no pushiness, no talking through me. they delivered on everything they offered and exceeded all of my exp to me but actually heard what I was saying. no pushiness, no talking through me. they delivered on everything they offered and exceeded all of my expectations. they told me the would match another dealer's offer as long as it was provided in writing and they did just that with no hidden add ons or mystery charges. they also delivered the vehicle with a full tank of gas!!!! JUST AWESOME More
THis was the best car buying experience of my life. All the gentelemen I worked with were so professional and respectful, they really went out of thier way to get me approved for a loan. They worked hard the gentelemen I worked with were so professional and respectful, they really went out of thier way to get me approved for a loan. They worked hard and happily. I have all thier contact info for any problems or questions at any time, and I'll use them. I HIGHLY recommend this team!! More
I have been searching for cars for quite some time now and i walked into Jaffarian with the same mentality i always do...i hate car salesmen. But to my astonishment, they were great. Gilmore was helpful, and i walked into Jaffarian with the same mentality i always do...i hate car salesmen. But to my astonishment, they were great. Gilmore was helpful, knowing i wanted a low payment, but still a farely new car, yet used. He sat us down and was able to show us how i could get my payments to what i needed. He didnt tell me to do it, he merely gave me the option. They gave me options and worked with me instead of against me. I finalized my purchase with Jon Russo, who was very helpful, seeing as how im a first time buyer. He explained the paperwork and went back if i needed further explaination. I will definitely recommend others to come here, i had a great experience. Thanks guys! More
Customer service was really good, I was very comfortable asking questions and talking to him. before taking the car home he explained everything about the car (inside and out). He was friendly and profess asking questions and talking to him. before taking the car home he explained everything about the car (inside and out). He was friendly and professional. My overall experience was very good and I would recommend the dealership. More
Second car from this dealership great experience both times. good customer service. Great location near my house, easy for me to get to and nice hours.all personnel very easy to talk with and also very times. good customer service. Great location near my house, easy for me to get to and nice hours.all personnel very easy to talk with and also very well versed in the product. I also think the service manager Jon Russo is super. More
We had an excellent experience leasing our new Toyota Rav4. We had not intended to lease a new car at all, but had been shopping for a used Toyota, but once we heard from the manager and from Louis what Rav4. We had not intended to lease a new car at all, but had been shopping for a used Toyota, but once we heard from the manager and from Louis what the prices were for leasing and got a chance to look at a new Rav4, we were sold. More
This is my first purchase on a new vehicle; and normally I don’t like giving reviews. Friends tell me that I am very hard to please, and they are probably right; unless I feel like I’ve gotten my dollars w I don’t like giving reviews. Friends tell me that I am very hard to please, and they are probably right; unless I feel like I’ve gotten my dollars worth! Anyways I rated sales man Jose Lopez excellent for various reasons’….my first choice was Nissan, second Honda and last Toyota, to be honest I did not intend to buy a new Toyota, I must admit the reason why I decided to go with Toyota was Mr. Lopez. If he had not convinced me on facts regarding recalls, incentives, pricing, etc…I would have gone another way, plus most importantly at no time felt pressure, there was no aggressiveness from his part (that can throw anyone off especially me) best of all he worked with me regarding my biggest pet peeve loosing $$$$….Also I just recommended a co worker of mine to visit Jaffarian and mentioned the great customer service that I had experience…. So I look forward regarding future purchases with Jose and most likely would follow him as a client! Thanks for your time and patience! More