Jaffarian Toyota

I had front wheel bearings replaced on my 1998 Toyota Tacoma at this service center. After 5,000 miles my right front tire almost fell off going 65 miles an hour. I hear a bang and then a loud rubbing no Tacoma at this service center. After 5,000 miles my right front tire almost fell off going 65 miles an hour. I hear a bang and then a loud rubbing noise. I made it safely to the nearest Toyota service center. The cause was the cap covering the wheel bearings was missing and the installation of the wheel bearings questionable. I had intensive damage to the front end because of this issue and luckly, I was not killed on the Interstate. At this writing, Jaffarian will not stand behind their work or reimburse me for this repair bill. Ron was very pleasant and seemed willing to address the repairs, however, the owner makes the final decision. The owner promised to call me within a week, three weeks ago. More

The manager of the service dept, Marc Jaffarian is very rude and unprofessional. After years of my purchasing cars from Jaffarian's, Marc Jaffarian refused to give an estimate on body work without a writt rude and unprofessional. After years of my purchasing cars from Jaffarian's, Marc Jaffarian refused to give an estimate on body work without a written commitment to have the work done. Why would anyone agree to have work done, FIRST, without knowing the cost? I think he tries to milk insurance claims! He also jacks up the charge to insurance companies for car rentals given while servicing your car.<br>Jaffarian's only saving grace is in the sales department. His name is JC. I'm not sure if he is still with them. More