4,800 Reviews of Jackson Acura - Service Center
I felt that I received true and honest information on my service. The repairs were done slightly ahead of scheduled while I waited in the customer lounge. Enjoyed being treated pleasantly and with respect service. The repairs were done slightly ahead of scheduled while I waited in the customer lounge. Enjoyed being treated pleasantly and with respect which is something that you don't get everywhere these days. More
Friendly staff, great service, pleasant environment. I love the customer offices, makes it easy to work remotely. I love the customer offices, makes it easy to work remotely. More
Wife went in for a simple oil change with an appointment, took over an hour, so she went to ask Cody how much longer, because people that came after her, had already gotten their cars. Cody, was clearly in a took over an hour, so she went to ask Cody how much longer, because people that came after her, had already gotten their cars. Cody, was clearly in a bad mood and stressed already, got super defensive and was ultra disrespectful towards my wife because he couldn't answer the question and she called him out on it. I tried to step in and diffuse the situation, instead he got even angrier and told us to leave and never come back. Yes Cody, that is how you treat customers that have bought multiple cars from Jackson Acura and takes them there to get serviced, great job Cody! Keep up the great work! More
Nick worked me into the schedule as soon as I arrived. The work was done promptly. They cleaned the car before bringing it back to me for pickup. It is always a pleasure to do business with the people at The work was done promptly. They cleaned the car before bringing it back to me for pickup. It is always a pleasure to do business with the people at Jackson! More
Routine service performed in a rapid fashion. In and out in less than an hour. In and out in less than an hour. More
Great service, I was in and out and did not have to wait too long too long More
They would not diagnose my vehicle issue until I pay $170. I have been going to this place for last 9 yrs. $170. I have been going to this place for last 9 yrs. More
Very poor service by technicians. Wasted nearly 2 hours of my time doing nothing. If they don't like getting simple jobs that should take 5 minutes, go work at another location. Wasted nearly 2 hours of my time doing nothing. If they don't like getting simple jobs that should take 5 minutes, go work at another location. More
Nothing bad, but nothing special. Just get, get out. Not that I expected more. My husband used to take care of car stuff, but he has passed away. So now it’s up to me. And I’m not Just get, get out. Not that I expected more. My husband used to take care of car stuff, but he has passed away. So now it’s up to me. And I’m not comfortable yet in believing what the dealership says needs to be done. Altho I do believe these brake pads were needed. More
Great place with all the varieties of vehicles. Great people with good experience. Helpful staff. Great people with good experience. Helpful staff. More