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Jackson Acura
Roswell, GA
6,552 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle.
An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 6,552 reviews
March 08, 2007
I was looking at a 2005 acura tl with 50k on the odometer and found out through another service center that the car had a new transmission put in as of feb of '07 in addition to the check engine light issues and found out through another service center that the car had a new transmission put in as of feb of '07 in addition to the check engine light issues. The engine light had come on twice within this period of two years thus indicating an emissions problem. The sales person and sales manager left this information out of the deal in the beginning of the negotiations and told me that the purchaser did not even look at the service records before purchasing the car for the dealership. It was not until I put forth records of the issues that the dealership admitted that this problem existed with the car. This either says that the sales person/manager lied to me or did not perform due diligence in researching the car when he purchased the vehicle. The dealership looks terrific and is in immaculate condition but I am not sure that you will get an accurate description of a car's history when you wish to purchase a car. The vin ends in AO67145 and the car has problems that the dealer did not disclose. If you buy a car here, I would recommend that a full history check is performed on the vehicle, carfax did not pick up the issues, to minimize any risk of purchasing a car that may seem like a beauty by in reality may be a beast. Good luck in your search for a quality used vehicle. More
by johnnyc
Employees Worked With
andre simon and andre (sales manager)
March 08, 2007
I was looking at a 2005 acura tl with 50k on the odometer and found out through another service center that the car had a new transmission put in as of feb of '07 in addition to the check engine light issues and found out through another service center that the car had a new transmission put in as of feb of '07 in addition to the check engine light issues. The engine light had come on twice within this period of two years thus indicating an emissions problem. The sales person and sales manager left this information out of the deal in the beginning of the negotiations and told me that the purchaser did not even look at the service records before purchasing the car for the dealership. It was not until I put forth records of the issues that the dealership admitted that this problem existed with the car. This either says that the sales person/manager lied to me or did not perform due diligence in researching the car when he purchased the vehicle. The dealership looks terrific and is in immaculate condition but I am not sure that you will get an accurate description of a car's history when you wish to purchase a car. The vin ends in AO67145 and the car has problems that the dealer did not disclose. If you buy a car here, I would recommend that a full history check is performed on the vehicle, carfax did not pick up the issues, to minimize any risk of purchasing a car that may seem like a beauty by in reality may be a beast. Good luck in your search for a quality used vehicle. More
by johnnyc
