Jackson Acura

Jackson Acura responded

We're thrilled to hear about your exceptional experience with Paul Silverman at Jackson Acura! Providing top-notch service and ensuring our customers have a positive experience is always our goal, and we're delighted that Paul exceeded your expectations throughout the leasing process. Paul's extensive knowledge of the Acura lineup, coupled with his professionalism and passion for his work, truly sets him apart. We're glad to hear that he made you feel confident and comfortable every step of the way. At Jackson Acura, we prioritize customer satisfaction, and it's fantastic to hear that Paul listened attentively to your questions and concerns, providing thorough and thoughtful responses. His commitment to integrity and transparency in pricing and financing options reflects our dedication to ensuring a smooth and straightforward process for our customers. Thank you for recognizing Paul as a true asset to our dealership. We're proud to have him on our team, and we'll be sure to pass along your kind words. If there's anything else we can do for you, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again in the future! Enjoy your new vehicle! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience with us! We're delighted to hear that you received quick service and that our service representative provided excellent assistance. Maintaining a clean and tidy service area is a top priority for us, so we're pleased to hear that it met your expectations. Your feedback about coffee options is duly noted, and we'll certainly explore ways to enhance our beverage offerings in the future. If there's anything else we can do to improve your experience or if you need anything else, please feel free to let us know. We appreciate your support and look forward to serving you again soon! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to share your experience with us! We're pleased to hear that your visit went according to schedule and that your service representative was exceptionally helpful and attentive to your needs. At Jackson Acura, we prioritize providing efficient and reliable service while ensuring our customers feel supported every step of the way. If there's anything further we can assist you with, please don't hesitate to reach out. We're committed to exceeding your expectations and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive experience with our shuttle service. At Jackson Acura, we're dedicated to providing exceptional service and ensuring that our customers have a hassle-free experience each time they visit. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a hassle-free experience and that our team ensured you left with exactly what you wanted. It's great to know that Chege provided you with excellent service. It's our mission to uphold our values of integrity, excellence, and customer satisfaction in every interaction. If there's anything else we can assist you with, please don't hesitate to reach out. We truly appreciate your support and look forward to working with you again in the future - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your ongoing trust and support! We're thrilled to hear about your positive experiences with Jackson Acura, and we truly appreciate that you've chosen to lease your fourth car from our dealership. Your loyalty means a lot to us, and we're committed to providing the exceptional service that keeps you coming back. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to welcoming you back again in the future - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your wonderful feedback! We're delighted to hear that Chege provided you with excellent service and clear explanations about your new car. It's great to know you found him to be a good person with a positive attitude. At Jackson Acura, we pride ourselves on offering top-notch customer service and it's gratifying to see that reflected in your experience. Your recommendation truly means a lot to us and helps reinforce our commitment to excellence. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your visit and that Rob was exceptionally helpful and knowledgeable. It's important to us that our customers feel they are receiving a fair deal, and we're glad that was your experience. We appreciate your feedback and look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your wonderful review! We're delighted to hear that Yvonne has consistently provided you with excellent service throughout your time as an Acura owner. Her positive attitude and dedication to making your visits enjoyable are truly appreciated. We're thrilled that you love your ILX and that you feel confident knowing it's in good hands when it needs maintenance. Your trust and satisfaction truly mean a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to serve you and keep your ILX in top condition! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your feedback. We sincerely apologize for the longer than expected wait time for your oil change. We understand how valuable your time is, and we are committed to providing the best service possible with each and every visit. We appreciate your understanding and are glad to hear there were no other issues with your service. At Jackson Acura, we strive to earn your business every time you visit us, and we don't want our customers to feel otherwise. Your comments are important to us and help us improve. We'll work hard to ensure your next visit is quicker and more efficient. If there's anything else we can assist you with, please let us know. We look forward to serving you again and providing a better experience in the future. Warm Regards, Jackson Acura Team