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Jackson Acura

Roswell, GA

4.8
6,456 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,456 reviews

November 23, 2023

I like the fact that I’m able to always quickly get into the dealership for service….. More

by rdeering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Jackson Acura responded

We appreciate your positive feedback! It's great to hear that you value the convenience of scheduling with our service department. If there's anything else we can do to enhance your experience, please feel free to let us know. Thank you for choosing Jackson Acura for your service needs!

November 22, 2023

Great dealership! I wouldn’t use any other service department. Nick and Brian are fantastic! More

by AW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian (mechanic)
Nov 27, 2023 -

Jackson Acura responded

Thank you for your kind words! We're thrilled to hear you appreciate our service department and that Nick and Brian have continued to meet your expectations. Your satisfaction is our priority; we're here to assist you whenever needed. Thank you for choosing Jackson Acura!

November 22, 2023

They very helpful and worked to get my car back to me asap. Professional and helpful More

by kfatz
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Russell
Nov 27, 2023 -

Jackson Acura responded

Thank you for the positive feedback! We're glad to hear that our team was helpful and efficient in getting your car back to you as soon as possible. Providing exceptional service is our priority! If you have any further needs, please don't hesitate to reach out. Safe travels!

November 22, 2023

Professional and knowledgeable Professional and knowledgeable. Car was delivered on time. Jackson Acura always provided professional and knowledgeable service. My Integra Type S was delivered on ti More

by mahadi1_audi
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Russell
Nov 22, 2023 -

mahadi1_audi responded

Thanks Jackson Acura

November 22, 2023

I highly recommend Robert. We purchased an Acura Aspec from him and he was super throughout the whole process. He is really friendly and doesn’t pressure. He wants to help ge More

by Eli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Flauter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Jackson Acura responded

Thank you for recommending Robert at Jackson Acura! We're thrilled to hear he provided a positive and pressure-free purchasing experience. We appreciate your trust and look forward to assisting you with your next car purchase. Please feel free to reach out if you have any questions or need further support. Enjoy your new Acura!

November 22, 2023

By far the fastest service job He's great at explaining whats needed each visit Would like any available service coupons applied proactively More

by julism
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Nov 27, 2023 -

Jackson Acura responded

Thank you for your positive feedback! We're thrilled to learn about your speedy service experiences and appreciate your thoughtful suggestion regarding proactive application of service coupons. Your input is invaluable, and we'll certainly consider it to enhance our service offerings. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to serving you again!

November 22, 2023

I found it satisfying to do business with Jackson Acura. Michael was easy to work with on the transaction. He disclosed a couple of scratches on the back bumper that were overlooked in the detailing durin More

by mhope3244
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Jackson Acura responded

Thank you for sharing your positive experience with Jackson Acura! It's great to hear that Michael made your transaction smooth and addressed the concerns. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your recommendation!

November 21, 2023

I worked with Michael Wiest on the purchase of a 2019 Honda CR-V. Michael was very professional and personable and I would happily come back to Jackson Acura for another purchase. Thank you. More

by lynn.patterson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Jackson Acura responded

Thank you for choosing Jackson Acura, and congratulations on your 2019 Honda CR-V! We're delighted to hear Michael provided you with professional and personable service. We appreciate your kind words, and should you decide to return for another purchase, we'll be here to assist you. If you have any further questions or needs, please feel free to reach out. Safe travels in your new CR-V!

November 19, 2023

Yvonne did a great job at servicing me and helped me with all my concerns. The service dept. serviced my car in a timely fashion, and I was most grateful. More

by Crewse77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Jackson Acura responded

Thank you for taking the time to share this review! We appreciate your positive feedback on the service provided by Yvonne and our team. It's great to know that we could address your concerns and service your car in a timely manner. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing Jackson Acura!

November 19, 2023

Good multipoint inspection. Very friendly and good job walking through the service. Good waiting area including small rooms for business calls. More

by jedhomemail25
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Covino
Nov 27, 2023 -

Jackson Acura responded

We appreciate your positive feedback regarding our service! It's great to know that you found our multipoint inspection satisfactory, and we're glad you enjoyed the friendly atmosphere and amenities in our waiting area. If you have any further needs or questions, please feel free to reach out. Thank you for choosing Jackson Acura!

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