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Jackson Acura

Roswell, GA

4.8
6,858 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,858 reviews

August 28, 2024

I'm always very pleased with the support I receive at Jackson Acura in Roswell, GA. Nick Covino is my go to guy all things service related. I always trust him and have full confidence in his guidance. More

by Dennis Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you for sharing your experience! We're thrilled to hear that you consistently receive great support from Nick and the team at Jackson Acura. It’s fantastic to know that you trust Nick for all your service needs and feel confident in his guidance. At Jackson Acura, we are committed to providing excellent service and ensuring our customers' satisfaction every time they visit. If you need anything else or have any questions in the future, please don’t hesitate to reach out. We look forward to serving you again! Warm Regards, Jackson Acura Team

August 25, 2024

Chege did a fantastic job in finding the right vehicle for us. He has excellent project knowledge, he's professional, warm and an amazing salesperson! Joey did a wonderful job in handling all the paperwor More

by turneratl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you for your kind words and the 5-star review! We’re delighted to hear that Chege and Joey provided you with such a positive experience. At Jackson Acura, we pride ourselves on our commitment to excellent service and making each customer’s journey as smooth and enjoyable as possible. We’re glad that Chege’s expertise and Joey’s thoroughness made a difference in your car-buying process. If you need anything else or have any questions, please don’t hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

August 25, 2024

I should probably just write "ditto. " Like other reviews, we couldn't be more pleased with our experience with Jackson Acura. The dealership should clone Byron Womack. He is not the t More

by Neal Fondren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Byron Womack
Sep 03, 2024 -

Jackson Acura responded

Thank you for sharing such a thoughtful review! We're delighted to hear that your experience at Jackson Acura was so positive and that Byron made a lasting impression. We take pride in creating a welcoming environment where our customers feel supported and valued, rather than just sold to. It's wonderful to know that this approach resonated with you. Your kind words about the culture here mean a lot to us, and we’re glad that you felt the difference from the moment you walked in. If you ever need anything in the future, please don't hesitate to reach out. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

August 23, 2024

Byron, our sales rep was amazing. he was very attentive and accommodating to what we wanted and got us the deal we were looking for. i will defiantly recommend Byron and Jackson acur More

by norman.yarnall1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : byron
Sep 03, 2024 -

Jackson Acura responded

Thank you for sharing your positive experience! We're delighted that Byron provided you with the attentive and accommodating service you deserved. At Jackson Acura, we strive to ensure every customer finds the right deal in a comfortable and stress-free environment. Your willingness to recommend us to your friends and family truly means the world to us. We’re committed to maintaining that same level of exceptional service every time you visit. If you need anything at all, please don’t hesitate to reach out - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

August 23, 2024

Chege was very attentive to our needs. He listened to requirements for the car we were interested in purchasing. Excellent serviceTo start to finsh. Would diffinetly recommend for car purc More

by pmungai55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you for your kind words! We’re thrilled to hear that Chege provided attentive and excellent service throughout your car purchase experience. At Jackson Acura, we’re committed to understanding our customers’ needs and ensuring a smooth, satisfactory process from start to finish so they can find their perfect fit. Your recommendation truly means a lot to us, and we’re here to assist with any future needs you might have. Thank you for choosing Jackson Acura - Enjoy your new vehicle! Warm Regards, Jackson Acura Team

August 21, 2024

I purchased my acura tlx in 2019. Everyone at Jackson Acura has been awesome from Paul Silverman who sold me the car to Matty Service associate on my most recent oil change. More

by eugenerobleto8929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience with both Paul and Matty has been exceptional. At Jackson Acura, we strive to provide outstanding service and support throughout your vehicle's life, from the initial purchase to every service visit. Your continued satisfaction is very important to us, and we appreciate your kind words about our team. If you need anything further or have any questions, please feel free to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

August 21, 2024

Nick is my regular service manager and takes very good care of me and my car. More

by fragalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you for sharing your positive experience! We're thrilled to hear that Nick consistently takes great care of you and your vehicle. At Jackson Acura, we pride ourselves on delivering exceptional service and ensuring our customers' needs are met with the highest level of care. Your loyalty truly means a lot to us, and we’re grateful for your continued trust in Nick and our team. If there's anything else you need, please don't hesitate to reach out. We look forward to welcoming you back again in the future! Warm Regards, Jackson Acura Team

August 21, 2024

Nick is my favorite person to work with. He is so professional and always has everything running smoothly, managing my expectations and running through all the findings. He a class act! More

by Srosek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you so much for your kind words! We're delighted to hear that Nick has made such a positive impact on your experience with us. It's wonderful to know that his professionalism and attention to detail have consistently met your expectations. At Jackson Acura, we take pride in providing exceptional service and ensuring our customers feel well taken care of. We truly appreciate your feedback and look forward to assisting you with any future needs! Warm Regards, Jackson Acura Team

August 20, 2024

I find the service to be excellent. Cody and all the staff are courteous and knowledgeable. More

by n2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you for your kind words! We're delighted to hear that you had an excellent service experience with Cody and the rest of our team. Providing courteous and knowledgeable service is our top priority, and it's great to know we met your expectations. If you ever need anything in the future, please don't hesitate to reach out. We're here to help and look forward to serving you again! Warm Regards, Jackson Acura Team

August 20, 2024

Very throw in explaining things! Customer friendly! Always go above and beyond expectations! Thanks Cody! More

by RAJESHKUMAR_MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jackson Acura responded

Thank you for sharing your experience! We're thrilled to hear that Cody exceeded your expectations with thorough explanations and exceptional customer service. We always strive to go above and beyond for our customers, and it's wonderful to know that you felt well taken care of. If you ever need anything else, we're here to assist you! Warm Regards, Jackson Acura Team

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