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Jackson Acura

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.8
6,848 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle. An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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10900 Alpharetta Hwy

Roswell, GA

30076

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Showing 6,848 reviews

February 01, 2025

Everyone at Jackson Acura is great! CM helped me pick out my new 2019 WRX STI and I couldn’t be happier with how easy he made everything. Will definitely be a return customer! More

by carotherstitoh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Jackson Acura responded

Thank you for your fantastic review! We’re thrilled to hear that Chege was able to help you find your perfect 2019 WRX STI and made the process so easy for you. Our goal is to provide a seamless, stress-free experience, and it’s wonderful to know that we met that standard for you. We’re so happy to hear that you’re pleased with your new vehicle and that you plan to return in the future. Your feedback means a lot to us, and we truly appreciate your trust in our team. If you ever need anything else or have any questions, please don’t hesitate to reach out. We look forward to serving you again soon! Warm Regards, Jackson Acura Team

January 31, 2025

"I recently had the pleasure of purchasing a vehicle from Jackson Acura in Roswell, Georgia, and the experience was nothing short of exceptional. Chege went above and beyond to provide a smooth and unforgett More

by SOPHIA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenora Shields provided extra details on extended services that are affordadle and cost effective that in the long run save me money.
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Feb 10, 2025 -

Jackson Acura responded

Thank you for your kind and thoughtful review! We’re so pleased to hear that your experience at Jackson Acura was exceptional. It’s our goal to provide each customer with a seamless, enjoyable car-buying journey, and we’re thrilled that Chege was able to exceed your expectations. His dedication to professionalism and ensuring a stress-free process is something we take great pride in. Your high recommendation means a lot to us, and we truly appreciate your trust in our dealership. We’re committed to offering outstanding service every step of the way, and we look forward to serving you again in the future. If you ever have any questions or need assistance, please don’t hesitate to reach out. Enjoy your new vehicle! Warm Regards, Jackson Acura Team

January 31, 2025

We obtained a detailed written quote and an unhurried discussion about the features of the car. We also were treated to a lengthy tutorial inside the vehicle on its key operational features. Feeling welc More

by gelchris
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Jackson Acura responded

Thank you for your wonderful review! We’re thrilled to hear that your experience with us was both detailed and stress-free. Providing a thorough, unhurried discussion and a comprehensive tutorial on your new vehicle is exactly what we aim to offer our customers. We’re so glad that you felt welcomed, appreciated, and never pressured during the process. It’s great to hear that you're enjoying your 2025 Acura RDX, and we’re confident it will continue to exceed your expectations. If you need anything else or have any questions, please don’t hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

January 31, 2025

New to bringing my car to this dealership (was loyal to another metro Atlanta Acura dealer) and impressed with the service and honest quotes on repairs. Prompt service as well. More

by Kjt9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Jackson Acura responded

Thank you for your fantastic review! We’re so glad to hear that your experience with us has been a positive one, especially after being loyal to another dealership. Providing honest quotes and prompt service is always our goal, and we’re thrilled that we’ve earned your trust. We look forward to continuing to serve you and ensuring your vehicle is always in great hands. If you need anything else, please don’t hesitate to reach out! Warm Regards, Jackson Acura Team

January 30, 2025

I had a very quick and efficient experience with Nick and Jackson Acura. My problem was fixed and I am a happy customer. More

by mlizek31210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Jackson Acura responded

Thank you for your wonderful review! We’re so glad to hear that Nick and our team provided you with a quick and efficient experience. Customer satisfaction is our top priority, and we’re thrilled that your issue was resolved to your satisfaction. If you ever need anything else, please don’t hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

January 30, 2025

Great service and good staff. They really value customer time and listen to your feedback. More

by Kunal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
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Feb 10, 2025 -

Jackson Acura responded

Thank you for your kind review! We’re thrilled to hear that you had a positive experience with our team. Providing attentive service and valuing our customers’ time are top priorities for us, and we’re glad that came through during your visit. Your feedback is truly appreciated, and we look forward to welcoming you back in the future. If there’s anything else we can do for you, please don’t hesitate to reach out! Warm Regards, Jackson Acura Team

January 30, 2025

We live in Newnan, GA where there is a brand new Acura dealership but we would rather drive the 62 miles to Jackson Acura to have our RDX serviced. We have owned many Acuras and lived in many states. We More

by Strakerr68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Jackson Acura responded

Thank you for your incredible review and for choosing Jackson Acura, even with a closer dealership nearby! We’re thrilled to hear that Nick has provided you with such exceptional service. His knowledge and professionalism are qualities we take great pride in, and we’re so glad that he’s made such a positive impact on your experience. We truly appreciate your loyalty over the years and look forward to continuing to serve you and your RDX. If you ever need anything else, please don’t hesitate to reach out! Warm Regards, Jackson Acura Team

January 30, 2025

Excellent customer service. They are the best service department I've ever used. Thank you! More

by LG727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Jackson Acura responded

Thank you for your fantastic review! We’re honored to hear that you had such a great experience with our service department and that you consider us the best you’ve ever used. Providing exceptional customer service and ensuring every visit is seamless and stress-free is always our top priority. Your trust and support mean a lot to us, and we truly appreciate you choosing Jackson Acura. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

January 27, 2025

Great service. Great space to work while I wait Great friendly service, I'm always informed through the process, excellent customer service More

by Audley
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Covino
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Feb 10, 2025 -

Jackson Acura responded

Thank you for your fantastic review! We're so glad to hear that you enjoyed both the service and the comfortable space while you waited. Keeping our customers informed throughout the process and providing a friendly, welcoming experience are top priorities for us. We truly appreciate your kind words and your support. If you ever need anything, please don’t hesitate to reach out. We look forward to serving you again! Warm Regards, Jackson Acura Team

January 26, 2025

Reggie Hammond was our sales agent. He is knowledgeable, courteous and will bend over backwards to ensure that you are getting the best deal. Actually, we had planned to purchase fro More

by Ellen Hill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenora Shields
Report | Print
Feb 10, 2025 -

Jackson Acura responded

Thank you for sharing your fantastic experience! We’re thrilled to hear that Reggie went above and beyond to help you find the perfect vehicle while ensuring you got the best possible deal. His dedication to customer satisfaction and willingness to go the extra mile truly exemplify the level of service we strive to provide. It’s wonderful to know that not only did he find you a car that exceeded your expectations, but that he also made the entire process smooth and stress-free. We’re also delighted to hear that Lenora and the rest of our team contributed to such a positive experience. Your recommendation is truly appreciated, and we are grateful for your trust in Jackson Acura. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. Enjoy your new vehicle, and we look forward to serving you again! Warm Regards, Jackson Acura Team

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