Jackson Acura

Worse than being told, based on a 32 error code printout, that my 2009 Acura MDX wasn’t worth fixing, and that I could throw it away, give it away, or just keep driving it, was the experience I had in dealin that my 2009 Acura MDX wasn’t worth fixing, and that I could throw it away, give it away, or just keep driving it, was the experience I had in dealing with such an unfriendly, disinterested, service consultant, named Nick. I was sorry I chose to bring my car to Jackson Acura and I would not return, for any reason. More

I came in to get my oil change, 4 wheel alignment, and my tire rotation done on my TLX Type S. I was watching from the window and saw the technician ram my wheels into the lifter. Secondly, during tire rotat tire rotation done on my TLX Type S. I was watching from the window and saw the technician ram my wheels into the lifter. Secondly, during tire rotation he did not inspect my tires. Before my tire rotation, I didn’t know I had a nail in my tire. It was not until overnight that I lost 5 psi on my front left tire. He did not even check to see the condition of the tires. Thirdly, he set up the tire pressure wrong. My tires requires 36 psi in the front and 33 psi on the rear. My car was returned to me with 36 psi all around. This is the 2nd time I went here and messed up my tire pressure. When I got my car back, my car smelled musky like a body odor. It makes me feel like they don’t even cover the hair in a plastic wrap. I am truly disappointed in Acura service. Even just looking at the technicians through the window, I noticed the younger technicians tends to horse around. It makes me not want to come back here at all. I’m going to stick with Ed Voyles for now. Driving an extra 10-15 minutes for Jackson Acura does not feel worth it. More

Service is always great. Will buy another Acura when I wear this one out so we can keep working with Yvonne, she is great. Will buy another Acura when I wear this one out so we can keep working with Yvonne, she is great. More

Great first car buying experience. Drove 5 hours to drive a specific pre owned car. Simple and efficient buying process. Drove 5 hours to drive a specific pre owned car. Simple and efficient buying process. More

My best experience in buying a car. Jackson Acura Manager Rodney Jones and Reggie are a superb combination of excellent customer service. If you need a vehicle, please go to Jackson's Jackson Acura Manager Rodney Jones and Reggie are a superb combination of excellent customer service. If you need a vehicle, please go to Jackson's Acura dealership. I was a customer for 20-plus years at another Acura dealership, and they were very dismissive of my trade and offered me almost nothing for my Acura SUV, so I took my keys and went to Jackson Acura. It was my best decision ever. I highly recommend going to Jackson Acura, where you will be treated like family. More

Sergio was wonderful to work with. He listened to our needs without being pushy or judgmental. He listened to our needs without being pushy or judgmental. More

Yes my service was excellent and outstanding. It is always a pleasure to come home. To Jackson Acura to get my service done. I will truly say on a scale “ 1 to 10. I rate the facility and the cu It is always a pleasure to come home. To Jackson Acura to get my service done. I will truly say on a scale “ 1 to 10. I rate the facility and the customer service a “100”. The service is always exceptionally high and I give Jackson Acura High praise because they truly care about their customers from Rodney Jones, Reggie Hammond, Paul Silverman, Yvonne Russell, Joey Andrews, Michael Cunningham, and Harvey Jackson and the rest of the staff their @ Jackson Acura for their loyalty and dedication that I have experienced on a constant basis. Hands down the best facility. Thanks once again for your continued support. The best Acura dealership hands down and I am living proof throughout my experience since being part of the Acura Family since around about 2009. More

Very good and promt service. Wonderful advisors. Advise you for stuff needed only. No unnecessary things. Wonderful advisors. Advise you for stuff needed only. No unnecessary things. More

We recently purchased a car from Jackson Acura in Roswell, Georgia, and had the pleasure of working with Chege Maina (CM). His outstanding service made the entire process smooth and enjoyable. Chege' Roswell, Georgia, and had the pleasure of working with Chege Maina (CM). His outstanding service made the entire process smooth and enjoyable. Chege's professionalism and friendly demeanor turned the car-buying process into a pleasant and hassle-free adventure. We deeply appreciate his assistance! More