Jack Ellena Honda

Matt was very friendly and informative. He showed us different options and helped us make an informed decision. I was very pleased with the service I received. different options and helped us make an informed decision. I was very pleased with the service I received. More

Monty is one great dealer. The whole dealership feels like a second home. The folks at Jack Ellena Honda are kind and helpful. Plus the kid love the cookies and the play area. like a second home. The folks at Jack Ellena Honda are kind and helpful. Plus the kid love the cookies and the play area. More

We appreciated the friendliness and knowledge of Honda cars shown by Jeremy and Monty. Monty saw my husband and myself in the parking lot looking at new cars. It was after hours so we expected to walk a cars shown by Jeremy and Monty. Monty saw my husband and myself in the parking lot looking at new cars. It was after hours so we expected to walk around on our own, but Monty stopped to speak with us on his way out. He was able to answer our questions and was very helpful. But we mainly worked with Jeremy in purchasing our new Honda. Jeremy was very patient and answered all our questions. On our first visit to Honda when we just wanted to look, he was available to provide information, which we appreciated, but he also was not at all "pushy", which we really appreciated. Then, Jeremy was available (on his day off) to facilitate our test drive, and thoroughly answered all our questions and was very helpful. He ended up spending the entire afternoon with us, and we purchased our new car that same day. More

Recently, my husband and I decided that it was time to purchase a new car. After narrowing down our options,it was time for the dreaded task of heading to the dealerships for test drives. After arriving purchase a new car. After narrowing down our options,it was time for the dreaded task of heading to the dealerships for test drives. After arriving at Jack Ellena Honda, we were greeted by Matt Brookbank. He was very polite and knowledgeable about the vehicles. He showed us all the features of the Honda Fit and answered all of our questions completely. When I called him back the next day, he was dedicated to finding me the Fit with the features that I wanted as quickly as he could. He was never pushy or tried to sell me things I did not want. I want to thank Matt for being fantastic and making my car buying experience mostly painless. More

Excellent experience. We appreciated the professionalism, attention to detail, follow through and friendliness. Matt is incredibly passionate about Honda and it shows in his knowledge and u professionalism, attention to detail, follow through and friendliness. Matt is incredibly passionate about Honda and it shows in his knowledge and understanding of your products and service. We think this dealership has a sharp, very professional team of people who work well together focusing their collective attention on a terrific experience and outcome for the client. Highly recommend and will recommend to others in search of a vehicle! More

Buying a new car in this economy for a recent college graduate is overwhelming. I really appreciated how understanding the team was of my timeline and financial situation and were willing to work with me graduate is overwhelming. I really appreciated how understanding the team was of my timeline and financial situation and were willing to work with me to find a solution. Matt in particular was really outstanding- for being so young he handled himself very professionally yet relatable and that is why I am referring several of my friends to him specifically. This process requires support and understanding from the consult and that is exactly what I received without it being excessive or overbearing. Also, hitting the gong once I signed the contract was the best. More

For the past 14 years I have brought my Honda Civics to Jack Ellena for service. The service department has always treated me with the utmost professionalism, and it was because of their stellar service t Jack Ellena for service. The service department has always treated me with the utmost professionalism, and it was because of their stellar service that I chose to purchase a new car from this dealership. I was very pleased to find that the professionalism offered by the service department extended to the sales staff as well. Jeremy and Matt did an excellent job of answering my questions about the 2013 Honda Civic, fully explaining and demonstrating the car's features. Our negotiations - both for the price of the 2013 Civic and the trade-in value of my 2001 Civic - were frank and relatively hassle-free. I felt respected as a customer and have truly been enjoying my new vehicle. Jack Ellena Honda has proven time and again that they provide excellent customer service in a professional manner and I recommend this dealership to future car buyers. More

Great experience buying the new Honda. The Price was reasonable. Quality of work outstanding. Enjoyed visiting with all associates mentioned. Want to thank Tom and Jeremy especially for their dilige reasonable. Quality of work outstanding. Enjoyed visiting with all associates mentioned. Want to thank Tom and Jeremy especially for their diligence in follow-up visit on 7-20-13. More

This is the second car I've purchased from Jack Ellena Honda; both experiences were very positive. The staff is friendly and informative. I would recommend Jack Ellena Honda to a friend. Ellena Honda; both experiences were very positive. The staff is friendly and informative. I would recommend Jack Ellena Honda to a friend. More

I went to Jack Ellena Honda on July 18, 2013 just to get some information about the 2013 Honda CR-V, and how it might meet my needs better than my 2009 Toyota Camry. I don't drive a lot of miles in a year, some information about the 2013 Honda CR-V, and how it might meet my needs better than my 2009 Toyota Camry. I don't drive a lot of miles in a year, but I do need reliable and SAFE transportation, especially during winter weather. Fuel economy is also a primary consideration for me. I have owned two previous Honda vehicles and I believe, based on my experience, that they are superior to Toyota vehicles. And the service department at Jack Ellena Honda is always superb. Although I had some concerns because of an experience with the dealership in 2008, I decided to at least request the information I needed about current models. I am happy to say that my entire experience at Jack Ellena Honda on July 18 exceeded my expectations. I was greeted by Monty Lala, assisted with information and answers to all my questions by Tim Cooper and especially Jeremy Gordon, treated to a test drive and first-hand experience with the CR-V EX-L with AWD and then explored additional questions with Jeremy Gordon, and finalized the transaction with Tom Cuny. Throughout the evening, I was treated with utmost courtesy and respect, and I was confident that I was receiving honest information and no pressure to make a quick decision. I am now, once again, a very happy Honda owner. And perhaps even more important, because I like to support local businesses, I am once again a happy customer of the Jack Ellena Honda dealership. It will be my pleasure to recommend Jeremy Gordon and the other employees I worked with yesterday evening to my friends who are thinking about purchasing a vehicle – or even, like me, just looking for information. More