Jack Ellena Honda
Lawrence, KS
759 Reviews of Jack Ellena Honda
I was very happy with my experience at Jack Ellena Honda. Matt took the time to thoroughly explain the vehicle to me to the extent that I didn't need the manual to operate all of the electronics. Both Sam an Matt took the time to thoroughly explain the vehicle to me to the extent that I didn't need the manual to operate all of the electronics. Both Sam and Matt were very personable. Sam was very upfront about the process but he did not pressure me. Matt was friendly and very knowledgable. He also followed up a few days later to see if I had any questions, and encouraged me to call at any time if I did. I went away feeling very comfortable about the vehicle I bought. I believe the deal was fair and the financing worked out very well! More
Dealing with Jack Ellena Honda has been a great experience for my wife and I when buying a automobile. We have purchased our last two vehicles from them and have received excellent service from th experience for my wife and I when buying a automobile. We have purchased our last two vehicles from them and have received excellent service from them on both times. I would highly recommend this dealership to anyone. More
No hassle, no pressure, no stress. Jeremy responded immediately to what I indicated I wanted in a newer used Honda. No attempt to steer me in a different direction or rush me to a decision. Buying th immediately to what I indicated I wanted in a newer used Honda. No attempt to steer me in a different direction or rush me to a decision. Buying the car was actually fun. After the sale was concluded, Jeremy remained conscientious, making sure I was fully aware of the in's and out's of driving my new vehicle before I left the dealership. Would I buy another vehicle there? Yes. Would I recommend the dealership to others? Yes. More
I went in to get my oil changed, and I had no idea what to expect. The employee that helped me, Connor Caldwell, was wonderful! He walked me through the process and showed me where to wait while he did all to expect. The employee that helped me, Connor Caldwell, was wonderful! He walked me through the process and showed me where to wait while he did all the work. Not only was my oil changed properly, he gave me a full car inspection as well. And once he showed me the report, he walked me through everything that needed to be done to help my car perform to its full potential, costs and all. For a car-dumb girl like me, he made me feel as knowledgeable as I needed to be, without making me feel dumb. He didn't pressure me into anything like you would expect from a car dealership, and my experience was overall excellent! He made me feel comfortable and welcome, and like he really appreciated my business. I would definitely recommend Connor to anyone looking for professional and friendly help at the Honda dealership. More
Great service on new car purchase. Simple/straight forward and worked through new car sale process very quickly and fairly. Helpful service from everyone encountered. forward and worked through new car sale process very quickly and fairly. Helpful service from everyone encountered. More
One of the best car-buying experiences we've had, from start to finish. This dealership went above and beyond to find the particular vehicle we were looking for, and to make the deal in a timely fash from start to finish. This dealership went above and beyond to find the particular vehicle we were looking for, and to make the deal in a timely fashion. Every person we spoke with was terrific. We highly recommend Jack Ellena Honda. More
I had an excellent experience! I love my new car, and the price was what I was looking for. Sam and Tom both worked out a great deal for me, and Jeremy was able to answer all my questions about the car I was price was what I was looking for. Sam and Tom both worked out a great deal for me, and Jeremy was able to answer all my questions about the car I was buying. I so appreciate how I was treated and look forward to recommending Jack Ellena Honda to anyone in the market for a new or used car! More
Our positive experience with Jeremy Gordon at Jack Ellena Honda superseded our expectations. My wife and I had been car shopping through the websites and found a perfect match to what we were looking for. Je Honda superseded our expectations. My wife and I had been car shopping through the websites and found a perfect match to what we were looking for. Jeremy was quick to pick up on that and was not forceful with the potential sale. Rather, Jeremy let us be our own sales and answered any questions asked. Once we were convinced that the Honda Pilot was the SUV we wanted to drive home that day, Jeremy and his staff worked with us on getting the price and financing we requested with no push back! More
These gentlemen made our visit and purchase so smooth. Having a two year old to entertain while buying a car was a hassle but they didn't mind. We went over all our paperwork in the kids toy area and Jere Having a two year old to entertain while buying a car was a hassle but they didn't mind. We went over all our paperwork in the kids toy area and Jeremy even held him at one point. Great team!! More