INFINITI of West Chester

Ive bought two cars from West Chester Infiniti, Great place to buy and have your car properly serviced with genuine Infiniti parts.Ive been very happy,you will too. place to buy and have your car properly serviced with genuine Infiniti parts.Ive been very happy,you will too. More

I've been coming here since I bought my Q50 RedSport sedan back in 2017. Rebecca Bones in the service department takes care of me as if I had a personal concierge. She's on top of every aspect of my mai sedan back in 2017. Rebecca Bones in the service department takes care of me as if I had a personal concierge. She's on top of every aspect of my maintenance and repairs. She's honest and thorough. I ALWAYS feel like I got a great deal. That's the reason I drive about 40 minutes one way to use her services. More

It's a pleasure doing business with this dealership. All interactions and communications with this dealership's personnel have been received in a professional manner. interactions and communications with this dealership's personnel have been received in a professional manner. More

This is our second lease through Infinite of West Chester. We returned because our first experience was so positive and we were not disappointed with our second time around! Everyone that we worked w Chester. We returned because our first experience was so positive and we were not disappointed with our second time around! Everyone that we worked with was very knowledgeable, thorough and respectful to us. We would highly recommend anyone looking for a car to this dealership. The entire process was literally very pain-free and quick and the staff was willing to accommodate our needs. Overall we are extremely happy with our car as well as our experience at the dealership More

I visited this dealership they are racist. Discriminated me did not offer me a loaner. When I tried to ask why they brushed me off told me I had to leave and one of them employee Vince Hutton physical assau me did not offer me a loaner. When I tried to ask why they brushed me off told me I had to leave and one of them employee Vince Hutton physical assaulted and when I called the cops they all tried to cover it up and say they camera are not working. Don’t do business with them More

Bought my car and another dealer went to west Chester to hav Came in and although I scheduled service there their Sales guy got very frustrated with me whenever I asked questions about the car. This was my first Came in and although I scheduled service there their Sales guy got very frustrated with me whenever I asked questions about the car. This was my first experience with a car like this and he got very terse with me and said because I bought this car at another dealer go to them and they should explain to me what this car can do. For this reason I will never go to West Chester Infiniti even though their 2 miles from my home. More

Excellent Dealer Shout outs to Jake, Rebecca and Amanda. We have purchased three cars from Infiniti of West Chester and are very pleased with sales and service. Highly Shout outs to Jake, Rebecca and Amanda. We have purchased three cars from Infiniti of West Chester and are very pleased with sales and service. Highly recommend! More

Great car buying experience and fantastic service department I am on my 4th Infiniti right now and have always been very impressed with the sales and service that I have received while visiting Infiniti of West I am on my 4th Infiniti right now and have always been very impressed with the sales and service that I have received while visiting Infiniti of West Chester. Andrew Mccafferty has been my go to service adviser for several years now and is always one step ahead of me providing the best low hassle maintenance service that I have ever received. He is a true asset to this dealership! If you are in the PA / NJ / DE tri-state area and considering an Infiniti vehicle, you should definitely make the trip to this dealership to experience the premium experience firsthand. More

Purchase of a used car My used car dealer was Geovanny Perez. He was very helpful and responsive, especially via email. My experience was overall good. I had one issue tha My used car dealer was Geovanny Perez. He was very helpful and responsive, especially via email. My experience was overall good. I had one issue that I am currently inquiring about, but my experience thus far has been very positive. Thanks, Geovanny for your help. More

A Refreshing Change This is my third Infiniti from West Chester. The first two times, were painless exercises in buying a car and my salesperson, Darrin Hill, went beyon This is my third Infiniti from West Chester. The first two times, were painless exercises in buying a car and my salesperson, Darrin Hill, went beyond the call of duty helping me return a different leased car and taking care of my every need. However, I did spend a large amount of time at the dealership while "business" takes place. This time - a couple of emails and text messages concluded the negotiation and I was in and out of the dealership in about an hour, driving away a new QX60. That is the refreshing change. I see small changes every time with Infiniti of West Chester where they continually try to improve their processes to save you time. Could I save more money by going somewhere else? Maybe? But the convenience and staff mean I am happy to be a customer here and for them to keep my business. Everyone I worked with in this transaction was fantastic, friendly with no pressure to buy anything else. Highly recommended place. More