INFINITI of West Chester

A Refreshing Change This is my third Infiniti from West Chester. The first two times, were painless exercises in buying a car and my salesperson, Darrin Hill, went beyon This is my third Infiniti from West Chester. The first two times, were painless exercises in buying a car and my salesperson, Darrin Hill, went beyond the call of duty helping me return a different leased car and taking care of my every need. However, I did spend a large amount of time at the dealership while "business" takes place. This time - a couple of emails and text messages concluded the negotiation and I was in and out of the dealership in about an hour, driving away a new QX60. That is the refreshing change. I see small changes every time with Infiniti of West Chester where they continually try to improve their processes to save you time. Could I save more money by going somewhere else? Maybe? But the convenience and staff mean I am happy to be a customer here and for them to keep my business. Everyone I worked with in this transaction was fantastic, friendly with no pressure to buy anything else. Highly recommended place. More

purchased certified pre owned Q60 Drove 400 miles round trip to visit this dealer; trip was worth the effort. Sales staff was friendly, knowledgeable and patient; no pressure at this d Drove 400 miles round trip to visit this dealer; trip was worth the effort. Sales staff was friendly, knowledgeable and patient; no pressure at this dealership. Product was as advertised on internet site and the staff was more than willing to address a minor issue that we had with the unit. We are happy with our experience at this dealership and would make this trip again to purchase another vehicle. If you go ask for Sam or Joe; both very nice young men and very easy to work with. They made the buying experience a pleasant day ! More

Excellent service I have been having my vehicle serviced with Infiniti for 5 years now and have always had great experiences. Steve in the service department was very p I have been having my vehicle serviced with Infiniti for 5 years now and have always had great experiences. Steve in the service department was very professional and knowledgeable as well as everyone else I have encountered. More

Review i have been a long time customer of West Chester Infiniti. I am very happy with the dealership. Rebecca Bones has been very professional and she has i have been a long time customer of West Chester Infiniti. I am very happy with the dealership. Rebecca Bones has been very professional and she has always taken great care of me. More

OUTSTANDING SALES AND SERVICE In the past ten years have purchased three vehicles from this dealership. Always a good dealership but the two cars purchased in the year and a half In the past ten years have purchased three vehicles from this dealership. Always a good dealership but the two cars purchased in the year and a half through Austen and serviced by Andrew McCafferty has been outstanding. Both are excellent representatives that care about their customers. More

AMAZING SERVICE DEPARTMENT! The service department far exceeds my expectations ever time I go there especially the special white glove service I receive from Rebecca Bones. She m The service department far exceeds my expectations ever time I go there especially the special white glove service I receive from Rebecca Bones. She makes my experience exceptional every time and I truly feel like royalty when I get there. Highly recommend this place! More

Excellent Customer Service I have purchased vehicles from Infiniti of West Chester for over 15 years and have had nothing less than exceptional service. In particular, Amanda H I have purchased vehicles from Infiniti of West Chester for over 15 years and have had nothing less than exceptional service. In particular, Amanda Hahn is the best service manager I have ever had the pleasure of working with. She is the main reason I continue to do business with Infiniti of West Chester. More

Best service! Amanda Hahn is the best service manager Period! Very professional, thorough, and helpful. She is one of the main reasons why I own Infiniti's!! Amanda Hahn is the best service manager Period! Very professional, thorough, and helpful. She is one of the main reasons why I own Infiniti's!! More

Best service by far Amanda at Infiniti of West Chester is amazing. I have never had someone so helpful in all dealers I have dealt with and I have owned many cars. I ne Amanda at Infiniti of West Chester is amazing. I have never had someone so helpful in all dealers I have dealt with and I have owned many cars. I never wait, car is always ready, Amanda is always available and answers every question. I do love my car but she is the reason I would certainly buy another. More

Great service I brought in my vehicle for service and everything was handled promptly. Steve and Vince were very helpful with some warranty questions I had. I am al I brought in my vehicle for service and everything was handled promptly. Steve and Vince were very helpful with some warranty questions I had. I am always very satisfied with service from this dealer. More