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INFINITI of Lynnwood

Lynnwood, WA

4.6
514 Reviews
Contact Dealership

17305 WA-99

Lynnwood, WA

98037

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Showing 514 reviews

June 10, 2024

My service man, Joel White immediately went to work installing the part ordered, and had me on the road in less than 30 minutes. Life is good More

by donrogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

INFINITI of Lynnwood responded

Thank you so much for your feedback and 5-star review Don! We are so glad to hear Joel was able to get you in, and on your way in such a timely fashion! Thank you, and have a fantastic day!

June 09, 2024

The vehicle was listed at a certain price but for some reason they increased that price on the purchase and sale agreement without any explanation. I was told that I would get a credit because the car had More

by Q50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mario Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan (Service Dept) - A+++
Oct 18, 2024 -

INFINITI of Lynnwood responded

Q50, we apologize for missing your review. We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at (425) 563-6600 so we may assist you in moving forward towards a resolution.

June 03, 2024

excellent communication and prompt service. Detailed explanation of service options based on mileage and time. Service charges given up front. More

by howard_nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

INFINITI of Lynnwood responded

Howard_nelson, thank you so much for the positive review! We are very happy we could provide you with a positive experience! Thank you again for leaving us this response!

May 31, 2024

Joel White is outstanding in the service he provided. I highly recommend him to anyone wanting to have their vehicle serviced at this facility. More

by jfholford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

INFINITI of Lynnwood responded

Jfholford, we are very happy we could provide you with a positive experience! Joel is truly an asset to the Infiniti of Lynnwood team, we are pleased to hear he provided you the exceptional customer service you deserve! Thank you for the great review!

May 28, 2024

Great customer service and great deals on vehicles and warranties. Service and prices were so good we bought two vehicles. More

by Happy Camper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Lonsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

INFINITI of Lynnwood responded

Happy Camper, we strive for 100% satisfaction, and it is great to see you had such a positive experience at INFINITI Of Lynnwood. Your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

May 21, 2024

I feel well served by the dealership and the staff in the service department. I have been well served by Joel and Ben, both of whom are always helpful and responsive. More

by sescorbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

INFINITI of Lynnwood responded

Hi Sescorbin, thank you for taking the time to leave a review for us at INFINITI Of Lynnwood. We're so happy we could meet your expectations and provide you the excellent customer service you deserve! Thank you again and have a terrific day!

May 21, 2024

The service reps is very cordial and friendly and professional. The center is very nice and snack and beverage are provided. Though the cost for certain things is more expensive. More

by vuthy.chea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

INFINITI of Lynnwood responded

Hi Vuthy.chea, we are very happy to have provided you with such a positive experience! Thank you again for the great review!

May 20, 2024

It would have been nice if I new what time my car was coming. I waited all day for the car to arrive and it came at 8:00pm in the evening. The next time a person buy a car out of state try to have some t More

by RAYLO450
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

INFINITI of Lynnwood responded

Thank you for taking the time to let us know how we did. I will be in touch with management to make sure we are practicing good communication and transparency for our valued guests. Thank you again for bringing this to our attention, we value you and your business, have a wonderful day!

May 18, 2024

Top notch service for my g35x. I had an oil leak that required major disassembly to fix requiring lots of technition hours. Since I'm keeping this car for the long haul the service More

by BOBZILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

INFINITI of Lynnwood responded

Hi Bobzilla, thank you for taking the time to leave a review for us at INFINITI Of Lynnwood. We're happy we could meet your expectations! Thank you again for the great review! Have a wonderful day!

May 15, 2024

Service was excellent and was completed before our requested.time. Service advisor was very polite and knowledgeable. More

by bobkocik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

INFINITI of Lynnwood responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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