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INFINITI of Lynnwood

Lynnwood, WA

Overview
Employees
Reviews
Vehicles
4.6
525 Reviews
Contact Dealership

17305 WA-99

Lynnwood, WA

98037

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Showing 525 reviews

August 04, 2024

My husband took the car in for an oil change and tire rotation. When he got it home, I noticed that the tires appeared to be in the same position due to marks that I knew were on a certain tire. I called More

by Ally
Service Communication
Recommend Dealer
No
Employees Worked With
I believe Joel is the service manager with whom I left a message
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Oct 18, 2024 -

INFINITI of Lynnwood responded

Ally, thank you for taking the time to leave us your honest feedback. Whenever you get the free time please reach out to us at 425-374-1755 so we can learn more about what happened so we can grow and learn from your experience. Thank you again for taking the time to let us know about how we did, your feed back is invaluable to us. We value you, and your business.

August 03, 2024

The team was fantastic, the deal was so smooth and easy! Javier was on it and a great communicator as well! More

by Hirsch_24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

INFINITI of Lynnwood responded

Thank you so much for taking the time to leave your feedback! We are so pleased to hear everything went smooth and easy, we are especially happy to hear that Javier was helpful in your experience too! Thank you for being a valued customer, and congratulations on your vehicle! We look forward to seeing you on your next visit!

August 03, 2024

Always a pleasure to visit this dealership for my service needs, the waiting room is super! More

by kellieheatoncoffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

INFINITI of Lynnwood responded

Kellieheatoncoffey, we're glad you had such a wonderful experience with us! We're especially happy to hear that you think the waiting room is super!! Thank you very much for taking the time to leave your feedback, we value you and your business. We look forward to seeing you on your next visit!

July 19, 2024

Professional, friendly and excellent service provided. New to the area and was a wonderful experience. More

by Ktrsm1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

INFINITI of Lynnwood responded

Thank you so much for taking the time to leave your feedback and 5-star review! Also, on behalf of the Infiniti of Lynnwood family welcome to the area! We are so pleased you you had an excellent experience with us. We are committed to providing the best customer service that you deserve, and we are so happy we were able to achieve exactly that! Thank you again for leaving you feedback, we value you, and your business and we look forward to seeing you on your next visit!

July 02, 2024

Really honest dealership and my service advisor Joel was extremely helpful getting me squared away to my satisfaction. I would not hesitate to recommend getting your Inifiniti worked on here More

by Spencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

INFINITI of Lynnwood responded

Hi Spencer, thank you for taking the time to leave a review for us at INFINITI Of Lynnwood. We're happy we could meet your expectations and provide the excellent customer service you deserve! We appreciate your recommendation to our dealership as well that means so much to us! Thank you again, and have a wonderful day!

June 25, 2024

Quick, efficient, and Friendly. Wish you were closer. Thanks to all your associates, for the great service! More

by Terence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

INFINITI of Lynnwood responded

Terence, thank you so much for the positive review! We are so pleased you enjoyed your visit to INFINITI Of Lynnwood! Thank you again for the great review! We look forward to your next visit! Take care!

June 22, 2024

Javier was very accommodating and a pleasure to work with on the car purchase long distance. More

by rlschafer99328
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunil Loprinzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russel Christmas
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Oct 18, 2024 -

INFINITI of Lynnwood responded

Hello Rlschafer99328, we appreciate you taking the time to leave us this feedback, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

June 21, 2024

Joel is peak perfection of Service Advisors! Always communicative and transparent and sets excellent expectations. Car was serviced well and a fair price and loaner was in great condition. Can c More

by paulfosterrealestate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

INFINITI of Lynnwood responded

Hi Paulfosterrealestate, thank you for taking the time to leave a review for us at INFINITI Of Lynnwood. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day!

June 19, 2024

The staff kept me informed of what was needed to be done. Great job. Thank you! More

by mcgareymary
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jeanneret, Ben Lutz, Kyra Russo
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Oct 17, 2024 -

INFINITI of Lynnwood responded

Hello Mcgareymary, we appreciate you taking the time to leave us this feedback. Thank you for your kind review; we are happy to pass along your comments to the team here at INFINITI Of Lynnwood! Thank you, and have a fantastic day!

June 19, 2024

All work and charges were explained clearly. The work was performed to my expectations and Joel provided informative and and helpful service. More

by normant180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

INFINITI of Lynnwood responded

Hello Normant180, we appreciate you taking the time to leave us this feedback. We're so happy you found Joel to be so supportive during your experience here at INFINITI Of Lynnwood. Thank you again for the great review!

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