Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Lynnwood
Lynnwood, WA
526 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 526 reviews
August 07, 2023
Here is my feedback which I already shared with the service department. First, the issue regarding the 3% service charge for using a credit card was not mentioned to me until making the final payment. service department. First, the issue regarding the 3% service charge for using a credit card was not mentioned to me until making the final payment. I cant believe that Infiniti with the extremely high margins on the service parts and labor still finds the need to charge customers with the additional 3% charge. Secondly, I can't believe that a censor for the airbags costs $1,000. Every time I've gone to your service department, the costs are outrageous. It prevents me from ever even thinking about purchasing another car from Infiniti. More
by alex.castro3333
Verified Customer
August 05, 2023
The buying process was quick and reasonable. I was out of the dealership in less than 2 hours with my new car. I was out of the dealership in less than 2 hours with my new car. More
by steveha1228
August 04, 2023
Nice facility, clean and comfortable waiting area, service dept was able to give good estimates, loaner car nice to drive service dept was able to give good estimates, loaner car nice to drive More
by tom.jane.family
August 04, 2023
Car was everything promised. We spent hours at the dealership. Only one person closing deals and we had to wait. Bought additional chip protection and still fighting for appointm We spent hours at the dealership. Only one person closing deals and we had to wait. Bought additional chip protection and still fighting for appointment that meets my schedule. Paid $850 for licensing that the creditor net received and they came to me for more money. Causing more delays. My trip permit ran out after 2 days and can’t legally use the car until all this gets cleared up. Good deal, but hands down poor service. More
by mdwaggon7
August 04, 2023
I explained up front to my Salesman Adam that I didn't want the buying experience to be a back-and-forth negotiation and that I wanted it to go quickly. He made that happen! want the buying experience to be a back-and-forth negotiation and that I wanted it to go quickly. He made that happen! More
by jeffreypoertner
August 03, 2023
Wonderful service and fair pricing. I would highly recommend this company. My sales person was Victor, he was courteous and professional. I would highly recommend this company. My sales person was Victor, he was courteous and professional. More
by j.scottaaron
Employees Worked With
Victor
August 01, 2023
Great service, clean lounge and professional service people. My only negative reaction was to be told about the 3% additional fee to use a credit card. No prior notice was given. That's a cost associ people. My only negative reaction was to be told about the 3% additional fee to use a credit card. No prior notice was given. That's a cost associated with doing business. More
by dianeolson
Employees Worked With
Ben
