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INFINITI of Lynnwood

Lynnwood, WA

Overview
Employees
Reviews
Vehicles
4.6
526 Reviews
Contact Dealership

17305 WA-99

Lynnwood, WA

98037

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Showing 526 reviews

October 02, 2023

There's little to say. They picked up my car, preformed the service and returned the vehicle quickly. More

by theonlyryanmaxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jeanneret, Ben Lutz, Kyra Russo
Report | Print
Oct 03, 2023 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing INFINITI of Lynnwood to assist you with your service needs. We are happy that your experience was a positive one and we will be looking forward to assisting you again in the future.

September 27, 2023

Took my car last week, and I'm delighted with the service. Efficient, friendly, and highly recommended! More

by Ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Sep 27, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review and we are grateful for your business! We are happy that our service team provided you with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Lynnwood!

September 27, 2023

Lack of returned phone calls. The complete service before delivery was not done.I had to buy a new battery and oxygen sensor.I think if the service department had done a complete More

by jojgld@gmail
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Javier Martinez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

INFINITI of Lynnwood responded

We are very sorry to learn about your disappointment in your experience. Please reach out to our Management team at (425) 409-6274 or email customercare@infinitioflynnwood.com if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.

September 26, 2023

I trust this dealership to take care of my older I35. Ben is terrific and always goes the extra mile insofar as reassuring me that my car is in good hands. More

by CVale
Recommend Dealer
Yes
Employees Worked With
Chris Jeanneret, Ben Lutz, Kyra Russo
Report | Print
Sep 27, 2023 -

INFINITI of Lynnwood responded

Thank you for your loyalty and kind review! We are grateful for the trust you have placed in us and we are happy that Ben continues to provide you with excellent customer care. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Lynnwood!

September 25, 2023

Always great service in taking care of my car, getting me in quickly, and expediting the service. Always go above and beyond. More

by brian@peaksportpt.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Sep 25, 2023 -

INFINITI of Lynnwood responded

Thank you Brian for your kind review and for allowing INFINITI of Lynnwood to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. We appreciate you!

September 25, 2023

Ben provides excellent customer service and he's proactive in doing it. He's very good about communicating and walking me through the process More

by pavel.shapiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Sep 27, 2023 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing Ben and our team to assist you. We are grateful for the trust you have placed in us and we are happy that Ben provided you with an excellent customer experience. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Lynnwood!

September 25, 2023

Ben was excellent—he gave us the information we needed, offered guidance and the team beat his estimate of completion time! A good experience. More

by wende.sanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Sep 25, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review! We are grateful for your business and happy that Ben provided you with exceptional customer care. It is our pleasure assisting you and we will look forward to your next visit with us. Thank you for choosing INFINITI of Lynnwood!

September 23, 2023

People are eager to help explain to us the features of the vehicles at dealership. That is the reason I do business at this place. Keep the spirit! More

by renlibo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gurneet Jaswal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Harkins, Adam Krilevich, Mauricio Monico
Report | Print
Sep 25, 2023 -

INFINITI of Lynnwood responded

We appreciate you and your loyalty. Thank you for your visit and for taking the time to share your kind review. It is always our pleasure assisting you and we will look forward to seeing you at your next visit. Thank you for choosing INFINITI of Lynnwood!

September 20, 2023

Classic waiting game, unwilling to work with me or help. Just pressured me to buy. More

by eeroyse14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Lonsdale
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Monico
Report | Print
Sep 21, 2023 -

INFINITI of Lynnwood responded

We are sorry to learn that your experience was not a positive one. We never want our clients to leave disappointed and we welcome every opportunity to learn how we could have made your purchase process a better one. Please reach out to our Management team at customercare@infinitioflynnwood.com or (425)409-6274 if you would like to discuss your experience further. We look forward to hearing from you.

September 19, 2023

Ben always provides exceptional customer service. He explains everything thoroughly. Everyone is friendly and knowledgeable. More

by mmjdahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Sep 19, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review and we are grateful for your business! We are that happy that Ben provided you with exceptional customer care once again and it is always our pleasure assisting you. Thank you for choosing INFINITI of Lynnwood!

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