Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

INFINITI of Lynnwood

Lynnwood, WA

Overview
Employees
Reviews
Vehicles
4.6
513 Reviews
Contact Dealership

17305 WA-99

Lynnwood, WA

98037

Directions

By Type

Showing 513 reviews

October 09, 2023

Ben was very informative, to the point and explained all my questions clearly. I was very satisfied and am looking forward to working with Ben and Infiniti Of Lynnwood whenever needed. More

by IVANS1357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Lutz
Report | Print
Oct 09, 2023 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing Ben and our team to assist you. We are grateful for the trust you have placed in us and we are happy that Ben provided you with an excellent customer experience. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Lynnwood!

October 09, 2023

Quick easy no problems very happy with the service always trust the feedback and work done to my car More

by kerrysheehan52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Oct 09, 2023 -

INFINITI of Lynnwood responded

Thank you Kerry! We appreciate you and your loyalty. We are grateful for your service visit and thank you for taking the time to share your kind review. It is always our pleasure assisting you and we will look forward to seeing you at your next visit.

October 03, 2023

Always prompt, friendly, and thorough in explaining the service and repairs that need to be done and delivering our car on time. More

by johnc.haskell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

INFINITI of Lynnwood responded

Thank you John! We appreciate you and your loyalty and are grateful for your kind review. It is always our pleasure assisting you and we will look forward to seeing you at your next visit. Thank you for choosing INFINITI of Lynnwood!

October 03, 2023

Great check in and check out. Service done right. Adding 3% for using Credit Card seems excessive More

by jerrypurnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Oct 03, 2023 -

INFINITI of Lynnwood responded

Thank you for your review and visit. We are sorry that we did not provide the full 5 star experience we strive for and we appreciate your feedback regarding our payment system. We will look forward to your next visit with us. Thank you for choosing INFINITI of Lynnwood!

October 03, 2023

Great people loved the experience at Infiniti of Lynnwood, they have my business going forward 😀 More

by steven_clarissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron , Adam Krilevich
Report | Print
Oct 03, 2023 -

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are grateful for you and your business. We will look forward to seeing you again at your next visit with us!

October 02, 2023

There's little to say. They picked up my car, preformed the service and returned the vehicle quickly. More

by theonlyryanmaxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jeanneret, Ben Lutz, Kyra Russo
Report | Print
Oct 03, 2023 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing INFINITI of Lynnwood to assist you with your service needs. We are happy that your experience was a positive one and we will be looking forward to assisting you again in the future.

October 02, 2023

Best service team - Joel is on top of what needs to be done. Thank you! More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review and we are grateful for your business! We are happy that Joel provided you with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Lynnwood!

October 02, 2023

More work than I thought needed to be done, , happy with the service, I think this was done in a timely manner 👍 More

by donchevalier4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

INFINITI of Lynnwood responded

Thank you for your review and for allowing INFINITI of Lynnwood assist you. We are grateful for the trust you have placed in us and we are happy that you were provided with excellent customer care. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Lynnwood!

September 27, 2023

Took my car last week, and I'm delighted with the service. Efficient, friendly, and highly recommended! More

by Ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Sep 27, 2023 -

INFINITI of Lynnwood responded

We appreciate your kind review and we are grateful for your business! We are happy that our service team provided you with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Lynnwood!

September 27, 2023

Lack of returned phone calls. The complete service before delivery was not done.I had to buy a new battery and oxygen sensor.I think if the service department had done a complete More

by jojgld@gmail
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Javier Martinez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

INFINITI of Lynnwood responded

We are very sorry to learn about your disappointment in your experience. Please reach out to our Management team at (425) 409-6274 or email customercare@infinitioflynnwood.com if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.

1
...
25
26
27
...
52