INFINITI of Lynnwood

Joel was an excellent service consultant, he kept me up to date with all the work progress, he also worked with me and the extended warranty company which was some extensive work and he did it with a great to date with all the work progress, he also worked with me and the extended warranty company which was some extensive work and he did it with a great attitude, he was super friendly as well and I felt like he really was looking out for me. The vehicle did have some body damage front lip and scratches at front bumper from being serviced More

Easy to schedule, clear communication. Good at updating me using text messaging. Easy to get to the right department when callilng in. Good at updating me using text messaging. Easy to get to the right department when callilng in. More

Joel responded to my questions transparently and scheduled the service working my hours. Also made a loaner car available. It was very helpful and convenience. scheduled the service working my hours. Also made a loaner car available. It was very helpful and convenience. More

Joel at the service desk has excellent customer service. While waiting for my car he always checks in with me and walks me through the steps. While waiting for my car he always checks in with me and walks me through the steps. More

Always great service! My service consultant, Ben Lutz helped me to understand recommendations or any critical service recs such as filters. Communication was without del My service consultant, Ben Lutz helped me to understand recommendations or any critical service recs such as filters. Communication was without delay and the follow up to any changes was super fast and well documented. He was always very nice and courteous and made me feel that my business was important to them and appreciated. My car was ready when promised and the vehicle was very clean and exterior washed and no missed spots. I would highly recommend this dealership for service and I am confident in their expertise to keep my vehicle running smoothly! Thank you! More

Great service experience. They did an excellent job in a timely fashion. Both friendly and professional. They did an excellent job in a timely fashion. Both friendly and professional. More

Amazing and thorough as always, Infiniti stands out and so does Ben. Watched out for saving me costs where possible while still looking wholistically at everything that I might need so does Ben. Watched out for saving me costs where possible while still looking wholistically at everything that I might need More

I had a really great experience with Ben and Infiniti! Super helpful work done when he said it would be done. Got me into a courtesy car while my car was being repaired. Super helpful work done when he said it would be done. Got me into a courtesy car while my car was being repaired. More

The Diagnostic fees are ridiculously high; $189. 00 each diagnosis. There should be a set charge for the first diagnosis and a smaller fee for additional ones. 00 each diagnosis. There should be a set charge for the first diagnosis and a smaller fee for additional ones. More

I have nothing but positive things to say about the service I have received from this dealership. Joel does an exceptional job. service I have received from this dealership. Joel does an exceptional job. More