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INFINITI of Lynnwood

Lynnwood, WA

Overview
Employees
Reviews
Vehicles
4.6
545 Reviews
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17305 WA-99

Lynnwood, WA

98037

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Showing 545 reviews

January 24, 2024

Joel White is a great service advisor. Thank for your kindness .and fixing our door issue in the most professional manner. More

by sshimp301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing Joel and our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time.

January 24, 2024

The service met my expectation, no surprises. The waiting area needs some maintenance. The faucet near coffee machine need to be tightened up. It was loosed when I was there two years ago. More

by vince747
Recommend Dealer
Yes
Employees Worked With
Kyra Russo
Report | Print
Jan 24, 2024 -

INFINITI of Lynnwood responded

We appreciate you and your loyalty. Thank you for your recent service visit and for taking the time to share your review and feedback regarding our faucet. It was our pleasure assisting you once again and we will look forward to seeing you at your next visit with us. Have a wonderful afternoon!

January 23, 2024

Excellent service. Ben is very happy informative. The lounge is comfortable. Loaner car was clean as well. More

by eugenedguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
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Jan 24, 2024 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing Ben and our team to assist you. We are grateful for the trust you have placed in us and we are happy that Ben provided you with an excellent customer experience. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Lynnwood!

January 22, 2024

The service was done in a timely manner. Appreciate Joel's customer service and helpfulness. More

by Max A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing Joel and our service team to assist you. We are grateful for you and your business! We will look forward to your next visit with us.

January 15, 2024

Fast. Efficient. Friendly. Clean. Competent. Easy to schedule. Thorough. Nice people to work with. I was pleased. More

by tcal85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Jan 16, 2024 -

INFINITI of Lynnwood responded

Thank you for taking time to share your 5 star review! We are happy to hear that your experience with our team was exceptional and it was our pleasure assisting you. We appreciate you and your business and we look forward to seeing you again. Wishing you all the best in the New Year!

January 11, 2024

Service technician excellent. car repair appears to be completed as told by service tech. Very pleased More

by BOBANDERSON70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

INFINITI of Lynnwood responded

Thank you Bob for your visit and review. We appreciate you allowing our service team to assist you and we are happy that your visit was a positive one. We did notice that we earned 4 of 5 stars and we look forward to making your next visit with the team the full 5 star experience we strive for. Thank you for choosing INFINITI of Lynnwood and all the best to you in 2024.

January 11, 2024

Excellent customer service. I asked them to put my front plate bracket on the vehicle while it was there for service because I was uncomfortable drilling into the bumper of a le More

by SCHOEPHW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Jan 11, 2024 -

INFINITI of Lynnwood responded

We appreciate you and we are happy to hear that once again your experience with our team was a positive one. Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are grateful for you and your business!

January 10, 2024

Joel was very helpful in helping me with our car. The dealership waa able to resolve the issue with my car. More

by Rebecca C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2024 -

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing Joel and our service team to assist you. We are grateful for you and your business! Wishing you all the best in the New Year!

January 09, 2024

Hitoshi met us at the door for our scheduled appointment. He was extremely informative about the car were test drove. Mario was very professional and processed all the paperwork for our car in record time. More

by ejnyreen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

INFINITI of Lynnwood responded

Congratulations on your new car and thank you for choosing INFINITI of Lynnwood! It was our pleasure assisting you with your new car purchase and we are grateful for your kind review and recommendations. We welcome every opportunity to assist you again in the future and will be looking forward to seeing you at your next visit with us!

January 08, 2024

Everything was done in the time promised( 3 hrs). I was given a loaner to use while waiting for services, a nice car that was new and clean. The only negative is the price tag, a very expensive servi More

by bcbryce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Jan 10, 2024 -

INFINITI of Lynnwood responded

Thank you for your review and visit. We are happy that Ben took great care of you and sorry that our pricing did not align with expectations. We will be looking forward to every opportunity to provide an exceptional experience for you at your next visit with us. Thank you for choosing INFINITI of Lynnwood!

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