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INFINITI of Lynnwood

Lynnwood, WA

Overview
Employees
Reviews
Vehicles
4.6
526 Reviews
Contact Dealership

17305 WA-99

Lynnwood, WA

98037

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Showing 526 reviews

March 03, 2024

Joel is the man! My car recently got a flat tire due to our deteriorating infrastructure in Seattle. I texted Joel and he took care of everything. He kept me updated More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

INFINITI of Lynnwood responded

Thank you Bryan for your kind review and for allowing Joel and our team to assist you. We are grateful for the trust you placed in us and we are happy that Joel provided you with an excellent customer experience. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Lynnwood!

March 01, 2024

Nice and clean waiting room. Ben's service was the best. They did a really good job. More

by logosogo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
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Mar 01, 2024 -

INFINITI of Lynnwood responded

We are happy that you enjoyed your visit and that Ben provided you with excellent service. We appreciate you and your business and we are grateful for your kind review. Thank you for choosing INFINITI of Lynnwood, it was our pleasure working with you. Have a wonderful weekend!

March 01, 2024

Take long time 4 weeks, and no backup car arrangement. We understand it will take long time to get parts which is beyond your control, but you should provide us the car to drive. We were told there we More

by DHUI333704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel White
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

INFINITI of Lynnwood responded

We are very sorry to learn about your disappointment in your experience. Please reach out to our Management team at (425) 409-6274 or email customercare@infinitioflynnwood.com if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.

February 27, 2024

The service very excellent and helpful good recommendation everyone very friendly. I don’t have to wait too long for the service. More

by yupamccall66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Feb 27, 2024 -

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are grateful for you and your business!

February 26, 2024

I’ve only taken my car car here twice but both times I felt that it went into good hands. More

by ELORA.MORRISON44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Feb 26, 2024 -

INFINITI of Lynnwood responded

We appreciate you and your loyalty. Thank you for your service visit and for taking the time to share your review. It is our pleasure assisting you and we will look forward to seeing you at your next visit with our team. Have a wonderful week!

February 23, 2024

Great experience with their valet service appointment. Picked up my car from my house and brought it back washed and serviced More

by gyrlbrett0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac in service, Ben Lutz
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Feb 23, 2024 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing our team to assist you. We are grateful for the trust you have placed in us and we are happy that our valet service provided you with an excellent customer experience. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Lynnwood! Have a wonderful weekend!

February 23, 2024

It is always a great experiencing servicing here, good customer service and mechanics. Always service here. More

by olasmolskaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jeanneret, Ben Lutz, Kyra Russo
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Feb 26, 2024 -

INFINITI of Lynnwood responded

We appreciate your loyalty to our team! We are happy that you were once again provided with exceptional customer care and it is our pleasure assisting you. Thank you sharing your kind review for continually choosing INFINITI of Lynnwood. Have a wonderful week!

February 22, 2024

It was great working with both dealership and Hitoshi. They went above and beyond in the leasing of my QX80 More

by ddenton26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2024 -

INFINITI of Lynnwood responded

Congratulations on your new QX80 and thank you for choosing INFINITI of Lynnwood! It was our pleasure assisting you with your new car purchase and we are grateful for your kind review. We welcome every opportunity to assist you again in the future and will be looking forward to seeing you at your next visit with us! Have an amazing weekend!

February 19, 2024

Joel was great! Amazing service and had no issues along the whole process. It was super easy, convenient and will be coming back when we have more work done for the More

by nichols.meggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jeanneret, Ben Lutz, Kyra Russo
Report | Print
Feb 19, 2024 -

INFINITI of Lynnwood responded

Thank you! We appreciate your kind review and we are grateful for your business! We are happy that Joel was great to work with and that he provided you with amazing customer care. Thank you for choosing INFINITI of Lynnwood. It is our pleasure assisting you and we will look forward to your next visit with us.

February 16, 2024

My compliment is that the Joel and the team is great. Very professional, prompt, understanding. The ability to use a loaner car for the duration of the repair was amazing. And getting my car back running More

by tewings28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2024 -

INFINITI of Lynnwood responded

Thank you for your review and visit. We are happy that our team did a great job getting your car back up and running and back on the road. We will be looking forward to the next opportunity to provide the full 5-star experience we strive for. Thank you for choosing INFINITI of Lynnwood!

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