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INFINITI of Lynnwood

Lynnwood, WA

4.6
513 Reviews
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17305 WA-99

Lynnwood, WA

98037

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Showing 513 reviews

April 08, 2024

easy to schedule , easy to communicate and I got my car back in a day. I was given a loaner for the day More

by ASHISHBUDDHA
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
April 05, 2024

I bought a vehicle site unseen with the best help! These guys went above and beyond for me. The process was smooth, professional, and exceeded my expectations! Thank you guys! More

by amywilson04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gurneet Jaswal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Harkins, Adam Krilevich, Mauricio Monico
April 05, 2024

Everyone was nice and was very helpful and respectful. I live in New Jersey and they will ship the car to you if you find what you want. More

by WAYNE9ERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

Called and got appointment on same day. Servicing was quick and they have lot’s of coupon for discount. More

by ramanuj.ghosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jeanneret, Ben Lutz, Kyra Russo
April 02, 2024

We had a very good experience throughout the entire process of purchasing our new Inifiniti. The Lynnwood dealership has the best team! More

by tinapearia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Lonsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2024

Friendly, knowledgeable and thorough. I would highly recommend Infiniti Lynnwood to anyone needing service for their vehicle. More

by romysnyder.rs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Apr 01, 2024 -

INFINITI of Lynnwood responded

We appreciate your kind review and recommendation. We are grateful for your business and happy that our service team provided you with exceptional customer care. It is our pleasure assisting you and we will look forward to your next visit with us. Thank you for choosing INFINITI of Lynnwood!

March 30, 2024

I have gone here for years, the service department is above reproach and very professional but friendly More

by auntiera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Lutz
Apr 01, 2024 -

INFINITI of Lynnwood responded

We appreciate you and we are happy to hear that once again your experience with our service team was a positive one. Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are grateful for you and your business!

March 29, 2024

Recently had my clutch replaced here. The install was a 10/10. The car shifts so smooth now. They gave me a really nice loaner car while they had mine. The speed of the service was inc More

by TROY1ARBANASIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Lutz
Mar 29, 2024 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing our team to assist you. We are grateful for the trust you have placed in us and we are happy that you were provided with an excellent customer experience. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Lynnwood!

March 29, 2024

Great customer service, very knowledgeable and helpful, I would definitely go back again . Thank you, Joe and team Infiniti More

by Armygreen0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

INFINITI of Lynnwood responded

Thank you for your kind review and for allowing our service team to assist you. We are grateful for the trust you have placed in us and we are happy that Joel provided you with an excellent customer experience. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Lynnwood!

March 27, 2024

We felt like the buying experience was not thorough enough or genuinely transparent. We advise future buyers to ask a lot more questions than we did, especially if you're considering the upselling of t More

by kekeandpenelope
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mario Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

INFINITI of Lynnwood responded

Thank you for your visit and detailed review. We are sorry to learn that your experience was not the full 5 star experience we strive for. We appreciate the feedback and welcome every opportunity to learn how we can make our purchase process a better one. Please reach out to our Management team at customercare@infinitioflynnwood.com or (425)409-6274 if you would like to discuss your experience further. Thank you again for choosing INFINITI of Lynnwood.

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