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INFINITI of Lynnwood

Lynnwood, WA

Overview
Employees
Reviews
Vehicles
4.6
514 Reviews
Contact Dealership

17305 WA-99

Lynnwood, WA

98037

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Showing 514 reviews

May 11, 2024

Brought car in with specified noise issue and air bag recall. 4 of the 7 “recommended services” after the unnecessary diagnostic had been addressed within 6 months previous. Video was sent showing the More

by Shanelvh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Lutz
Report | Print
Oct 18, 2024 -

INFINITI of Lynnwood responded

Shanelvh, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please reach out to us at (425) 563-6600 so we may assist you in moving forward towards a resolution.

May 11, 2024

good service ,they do what they promisegood public relation and they are very in what they are doing More

by king15lulu4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

INFINITI of Lynnwood responded

Thank you for taking the time to let us know how we did. We are so glad to hear that our PR skills are making the mark! We hope you have a great day!

May 09, 2024

Great work as always. Got work done and was treated with respect and received a loaner while work was being done More

by fadynasiem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

INFINITI of Lynnwood responded

Hello Fadynasiem, we appreciate you taking the time to leave us this feedback. We are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

May 03, 2024

He was fast, knowledgeable, and answered all my questions. I had a good time getting my oil changed. More

by Phillip N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

INFINITI of Lynnwood responded

Hi Phillip N, thank you for taking the time to leave a review for us at INFINITI Of Lynnwood. We're happy we could meet your expectations!

May 03, 2024

Brought in for an issue. Was able to get a loaner and looked at right away. Joel was great at keeping me updated. More

by katrina.alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

INFINITI of Lynnwood responded

Hi Katrina.alvarez, thank you for taking the time to leave a review for us at INFINITI Of Lynnwood. We're happy we could meet your expectations! Thank you, and have a fantastic day!

May 01, 2024

It was like a long distance love affair all I got was sticky hands ha ha More

by Sawdustbrewing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t know any of them
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Oct 18, 2024 -

INFINITI of Lynnwood responded

Hi Sawdustbrewing we apologize for missing your review. Thank you for taking the time to let us know how we did, please reach out to our management team so we can learn more about your experience and better understand what happened, please reach out to us at (425) 563-6600. Thank you!

May 01, 2024

Great service as always. Ben is the best!!! Always great communication and informative about service. More

by SMITHMONICA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lutz
Report | Print
Oct 18, 2024 -

INFINITI of Lynnwood responded

Smithmonica0, your wonderful feedback and rating mean a lot to us, we sincerely appreciate it! Thank you, and have a fantastic day!

April 29, 2024

This service department staff is always so nice and accommodating. I always feel comfortable leaving my car with them. More

by ALYNNHUNT92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Lutz
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Oct 18, 2024 -

INFINITI of Lynnwood responded

Thank you for taking the time to let us know how we did. We are so pleased to hear that you have such a high level of trust placed into us at Infiniti of Lynnwood, it truly is a pleasure and privilege! We look forward to your next visit! Take care!

April 27, 2024

Always fast and great quality service. They also tell me what is necessary in terms of my car being repaired. More

by cotego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 27, 2024

Zero response on shipping! Four days to find a shipping company. The car is paid for- ship it!! Maybe call a shipping company? More

by contactmikehaskin
Recommend Dealer
No
Employees Worked With
Javier Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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