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INFINITI of Lynnwood

Lynnwood, WA

Overview
Employees
Reviews
Vehicles
4.6
525 Reviews
Contact Dealership

17305 WA-99

Lynnwood, WA

98037

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Showing 525 reviews

February 20, 2025

Joel & the service team provided excellent service as always. Really happy to get my QX60 serviced there. More

by il05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 19, 2025

I bought a vehicle that had issues. It was quite a struggle in the beginning, and I didn’t think that I would ever shop at Infiniti again. However, It was quite a struggle to reach th More

by GREENMELISSAF
Recommend Dealer
Yes
Employees Worked With
Sunil Loprinzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lonsdale
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 19, 2025

Joel & the service team took great care of my car. Also offered a loaner as well More

by wlinares2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 10, 2025

Very good assistance, called in & got an appointment that same week which was very relieving More

by laracesar400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

INFINITI of Lynnwood responded

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a good experience and that you were able to get an appointment the same week you called. We understand the importance of timely service and we're delighted we could meet your needs. Thank you for choosing INFINITI of Lynnwood, we truly appreciate you and your business and look forward to serving you again in the future! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

February 02, 2025

Everyone there was very friendly and professional. They answered all my questions and concerns. Very helpful More

by DANIEMMILLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

INFINITI of Lynnwood responded

Thank you so much for your kind words! We're glad to hear you found our team friendly and professional . We are always striving for 5-star experiences, if you have the time, please feel free to reach out to me( you may call or email me, I'll post my contact information below) and let us know what we could have done to earn that extra star! We value you, your business, and look very forward to welcoming you back in. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

January 30, 2025

Great service, thank you. It was a very efficient and easy process to transact purchase. More

by MATTW_OLSON
Recommend Dealer
Yes
Employees Worked With
Jason Lonsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

INFINITI of Lynnwood responded

Thank you for your kind words and 5-star review Matt! We're thrilled to hear you had a great experience with Jason and Hitoshi! We strive to make our customers transactions as smooth and easy as possible, so it's wonderful to hear that we provided this experience with you. We value you, your business, and we look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

January 28, 2025

I bring my vehicle to Infiniti of Lynnwood for all of my services. Great service. Always reliable. More

by mjzuzula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

INFINITI of Lynnwood responded

Thank you so much for taking the time to leave us your feedback and 5-star review! We are thrilled that we provided you with the excellent, reliable service that you deserve! We can't begin to thank you enough for your loyalty to us at INFINITI of Lynnwood, we are so proud to hear this, and it truly means the world! We value you, your business, and we can't wait to welcome you back on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

January 24, 2025

car yearly checkup less than two hours, with a few others in line, good service, thanks More

by sylviapilgrim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

INFINITI of Lynnwood responded

We are thrilled to hear that your car's yearly checkup was completed efficiently in less than 2 hours, even with others in line! We strive to provide excellent service and are delighted that you had a positive experience with Joel. Your kind words about our service mean a lot to us. Thank you so much for choosing INFINITI of Lynnwood! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

January 23, 2025

Nice people there, they always treat me well, even tho my (reality) dream car and daily driver is my old 2007 Infiniti FX35. They don't judge me or try to upsell me. I love my ol' FX SUV. Solid rig, and hand More

by brad94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2025 -

INFINITI of Lynnwood responded

Hello Brad! We love hearing about your loyalty to the FX35, the build quality on this model is truly unmatched! It's clear you appreciate a classic, and we respect that! We're so glad Joel and the team provided you with great service, it means the world to us that you feel comfortable and valued here. We appreciate your business and hope you enjoy your FX35 for years to come, and we look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

January 23, 2025

Service and customer support staff are very friendly and helpful. Answered questions and didn’t try to upsell anything not truly needed. More

by Leslie deRham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2025 -

INFINITI of Lynnwood responded

Thank you so much for your kind words and for taking the time to share your positive experience at INFINTI of Lynnwood. We are thrilled to hear that Joel provided you with excellent service and was friendly and helpful. We're always working to improve our customer service, and your feedback is invaluable. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

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