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INFINITI of Lynnwood

Lynnwood, WA

Overview
Employees
Reviews
Vehicles
4.6
545 Reviews
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17305 WA-99

Lynnwood, WA

98037

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Showing 545 reviews

April 01, 2025

Kind, courteous and mindful of the customer’s requests. The communication was fantastic. The interior detail I had done was immaculate and I’m picky. More

by tam_bams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nakagaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 29, 2025

The dealership is fine. Wish there was an Infiniti dealership in Everett to make the commute worth it. More

by HelloSunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
4.0
This rating includes all reviews, with more weight given to recent reviews.
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March 29, 2025

Knowledgeable,caring, honest, if they don’t know the answer they find it, able to explain things until I understand them, helpful More

by grandma.mrecord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 29, 2025

Good quality of service for customer. The team are friendly and coperative. I recommend infiniti for my friends More

by abdulnasir2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunil Loprinzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lonsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitoshi Delica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gurneet Jaswal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 27, 2025

efficient, and ensured everything was taken care of seamlessly. I highly recommend this service center for their excellent service and customer care! More

by Navin.gandham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nakagaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2025 -

INFINITI of Lynnwood responded

Thank you, Navin, for your 5-star review! We're thrilled to hear that you had an efficient and seamless experience at INFINITI of Lynnwood. Our team works hard to provide excellent service and transparency, and we truly appreciate your recommendation. We look forward to serving you again in the future! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 24, 2025

Joel is always very professional, friendly and helpful. The service team always takes good care of "Ruby", my Q50. More

by juju942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

INFINITI of Lynnwood responded

We truly appreciate your kind words and your 5-star review! It's wonderful to hear that Joel and our service team continue to provide you and Ruby with top-notch care. We'll be sure to share your feedback with Joel—he'll be thrilled! We look forward to seeing you and Ruby again! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 19, 2025

The team provided excellent service, demonstrating professionalism and attention to detail while completing the job efficiently and on time. Their dedication and commitment ensured a smooth and seamle More

by Navin.gandham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Nakagaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Milan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2025 -

INFINITI of Lynnwood responded

Thank you for your 5-star review, Navin! We're delighted to hear that our team provided you with excellent service and a seamless experience. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to serving you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 18, 2025

Pleasant place to hang out while waiting for my service. I accepted an offer to take an Uber home. Service was done on time with an extra bonus of an inspection. They had pre-ordered the special oil requi More

by james.c.metcalfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asha
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Mar 22, 2025 -

INFINITI of Lynnwood responded

Thank you for your 5-star review, James! We're so glad to hear you had a pleasant experience and that our team provided excellent service. It’s great to know the Uber ride and inspection added to your convenience. We appreciate your support and look forward to serving you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 16, 2025

Javier was great and accommodating. They had just taken the jeep I wanted to another dealership and when I expressed my interest for it, Javier brought it back from that other dealershi More

by dalcetta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2025 -

INFINITI of Lynnwood responded

Congratulations to you, and thank you for your wonderful review! We're delighted to hear that Javier went above and beyond to ensure you got the Jeep you wanted. Providing exceptional customer service is our top priority, and we’re so glad you had a great experience. Enjoy your new Jeep, and if you ever need anything, we’re here for you! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 13, 2025

Te engañan con los precios anuncian por un costo y venden en costos más altos, no recomiendo este diler no son serios tratan de sacar extras por todo imponiendo valores que nunca te dicen al inicio y que apa More

by Memo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Victor Gutierrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2025 -

INFINITI of Lynnwood responded

Hola Memo, Gracias por compartir tus comentarios. Siempre nos esforzamos por ser transparentes con nuestros precios y asegurarnos de que cada cliente comprenda completamente los términos de su compra antes de firmar. Según nuestros registros, visitaste varias veces, revisaste todas las tarifas y hiciste preguntas sobre cada una antes de hacer una oferta, la cual aceptamos. Entendemos que han surgido inquietudes después de la transacción, pero la compra se completó de manera justa y con pleno acuerdo en el momento de la firma. En este momento, la compra se ha completado y no podemos hacer cambios en el acuerdo. Si tienes alguna pregunta sobre la compra o deseas discutirlo más a fondo, no dudes en comunicarte con: MARIO RODRIGUEZ Gerente General de Ventas INFINITI de Lynnwood 📞 (425) 563-6600 🌐 INFINITIofLynnwood.com

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