INFINITI of Elk Grove

Victor is always very friendly and professional during my visits to Infiniti. He is always willing to go above and beyond for his customers. I appreciate his great attitude. visits to Infiniti. He is always willing to go above and beyond for his customers. I appreciate his great attitude. More

The staff in the parts department were very friendly and helpful. They knew what they were doing. I got what I needed quick and easy. I enjoy doing business with this dealership. helpful. They knew what they were doing. I got what I needed quick and easy. I enjoy doing business with this dealership. More

Peter has been very helpful and knowledgable when it comes to getting information about parts or ordering parts I need for my vehicle. It has been a pleasure working with him. I am happy to know that my comes to getting information about parts or ordering parts I need for my vehicle. It has been a pleasure working with him. I am happy to know that my car is in good hands in terms of getting quality service from Infiniti of Elk Grove. More

I have had the opportunity to be assisted by Peter Ngo in the sales department of Infiniti a number of times. I have come to ask for him by name when I'm in need of a part for my Infiniti. Peter goes out the sales department of Infiniti a number of times. I have come to ask for him by name when I'm in need of a part for my Infiniti. Peter goes out of his way to assist me to find what I've requested. Each time that he's worked with me; he has been kind, professional and very patient. His customer service skills are impeccable. He is a genuinly nice person. When I have ordered parts he has personally called me to let me know that they have arrived and when I pick them up he assists me with installing my item/s. I love the Infiniti Dealership in Elk Grove and it's because of the outstanding service received like that of Peter Ngo! Thank you Valerie Crawley More

Peter Ngo was very informative and demonstrated excellent customer service. He went above and beyond to make sure that I was satisfied with the car parts that I needed. Much Appreciated!!! customer service. He went above and beyond to make sure that I was satisfied with the car parts that I needed. Much Appreciated!!! More

After working with Maverick America (got to love a name like that!) at the Nissan dealership I was able to come up with a little more cash and move up to the Infinity G37 line. Maverick was great to work w like that!) at the Nissan dealership I was able to come up with a little more cash and move up to the Infinity G37 line. Maverick was great to work with and showed me what they had used at their sister company even though he wouldn't get the credit for the unit. After a couple of weeks I saw the Infinity Certified Used car on the lot I was interested in and met with Sal and Geoff. Sal was tied up when I first got there but Geoff took me on on the test drive and the G37 was everything I was looking for. Sal met with us when I got back and a very fair deal for all of us was struck. I was concerned Maverick wouldn't get recognized for the sale but it turns out he was. I have a team of 45 employees so I know the importance of customer service and was happy that the ForAnyAuto group cares about their employees across brand lines. Last note is that they actually delivered the car that day following me home so my Wife wouldn't have to come to pick it up. I live 45 miles out and never expected that. I love my new to me Infinity G37 and have no problem recommending these folks to any of my friends and family. Thanks guys... Mike Jones Wallace, CA More

Having already worked with another dealership, I was particularly impressed with the quality of service at Elk Grove Infiniti. First Alyssa, and then Ron were very professional and helpful in expeditin particularly impressed with the quality of service at Elk Grove Infiniti. First Alyssa, and then Ron were very professional and helpful in expediting my purchase. I found Ron to be very much on top of things in contrast to the person I had worked with previously. I particularly liked the fact that he had already made contact with the dealer who had the exact car I wanted and that he made what can be a somewhat taxing process very pleasant. He was and is attentive in addressing any concerns I might have and conscientious in helping me program the car once it was delivered. I would definitely recommend this dealership and, in particular, Ron Abbott, and I love my new G-37. More

we were choosing from 3 brands of suv type auto's one of them was infiniti qx. we first saw the qx60 loved it and then checked out the other 2 on my list, the other 2 just did not meet up with compariso of them was infiniti qx. we first saw the qx60 loved it and then checked out the other 2 on my list, the other 2 just did not meet up with comparison of the qx. Will worked with us from start to finish and made the entire ordeal enjoyable and relaxing. I feel that this Infiniti group and staff especially Will did everything in its power to professionally represent the brand, dealer and themselves. Negotiations and financing went without any drama, jockeying and meet with agreement and resolve. This is the first time I have reviewed this group and Will. But this is not the first Infiniti I have purchased. My other 2 times her on this lot was met well and professional. I enjoy and like the Infiniti brand and especially this dealership. More

This was a friendly and attentive sales team, who made the experience a good one. My questions and concerns were addressed in a timely and professional fashion. the experience a good one. My questions and concerns were addressed in a timely and professional fashion. More